Compare business software

Documented scope and limits; unverified dimensions remain unknown.
Requirement	Close	Pipedrive
Pricing	From $19/mo per user Compare all 4 plans	From €168/yr per user Compare all 4 plans
Who it is for	Sales CRM with built-in calling, email, SMS and workflows, plus an AI sales agent. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	Sales CRM for managing leads, deals, contacts and calendar events in pipelines. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
Coverage limits	Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	At the leads-and-deals limit, deals created by automations, LeadBooster, the API or imports go to a waitlist instead of the account. Manual additions are blocked until space is freed, a top-up is bought or the plan is upgraded; automatically created leads are discarded. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan
Seats	Paid plans charge per user. Verified Oct 11, 2026 · Close: official product and plan documentation Solo 1 user	Every plan is priced per seat. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
Minimum seats	Not verified	Not verified
Record limits	250 custom fields on every plan. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Solo 10,000 leads Essentials Unlimited contacts and leads.	Contacts have no usage limit. Contact-sync providers such as Google Contacts may impose their own limits. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan Lite 2,500 leads and deals per seat Growth 5,000 leads and deals per seat Premium 15,000 leads and deals per seat Ultimate 20,000 leads and deals per seat
Pipelines	Up to 300 opportunities per lead, tracked across multiple opportunity pipelines. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Essentials Essentials adds pipelines and team-level visibility.	Lite Pipeline management is included from Lite.
Roles and permissions	Every plan assigns users to four predefined roles; only Scale can create custom roles. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	Premium 15 custom permission sets and 15 custom visibility groups per company. Ultimate 25 custom permission sets and 25 custom visibility groups per company.
Automation limits	Solo No workflows; 500 AI credits per user a month. Essentials No workflows; 1,000 AI credits per user in a shared pool, up to 10,000 a month. Growth Automated workflows; 1,500 AI credits per user in a shared pool, up to 15,000 a month. Scale 2,000 AI credits per user in a shared pool, up to 20,000 a month.	Each automation path allows 10 actions and 10 delay steps (3 delays on Growth) and runs for at most 90 days. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan Growth 50 automations per company Premium 150 automations per company Ultimate 250 automations per company
Calling, SMS and email charges	Call recordings kept 30 days on Solo and Essentials, 90 days on Growth, unlimited on Scale; Calling is charged by usage; the free trial includes USD 5 of calling and enrichment credits; SMS to US numbers requires A2P 10DLC registration; Rented phone lines from USD 1 per line a month, or bring your own line Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Growth The power dialer starts at Growth.	Not verified
Required add-ons	Call Assistant: USD 50 a month per organization plus USD 0.02 a minute, Extra organizations: USD 50 a month each; Growth and Scale include one free secondary organization Call Assistant records, summarizes and transcribes calls. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41, Smart Docs from €32.50 Starting prices only; the billing period and unit are not stated. Premium already lists LeadBooster lead generation and routing. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
Integrations	Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly. Zapier connects 2,000+ further apps. API access uses API keys or OAuth, with an event log. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Solo 3 connected email accounts Essentials 3 connected email accounts Growth 10 connected email accounts Scale 10 connected email accounts	More than 500 app integrations, including Zapier, Zoom and Lemlist. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note Growth 1 synced email account per user Premium 3 synced email accounts per user Ultimate 5 synced email accounts per user
Coverage note	Monthly billing per user; can be upgraded, downgraded or cancelled at any time. 30-day money-back guarantee; 14-day free trial without a credit card. Credits refresh monthly with no rollover; additional credits can be bought.	Leads and deals are counted together; no company can exceed 300,000.