Close

What Close does

Close is a sales CRM with calling, email, SMS and workflows built in, plus an AI agent called Chloe on every plan. It fits small sales teams that spend much of the day on the phone or in outbound email.

What you pay

Seats are priced per user. On monthly billing Solo costs USD 19, Essentials USD 49, Growth USD 109 and Scale USD 149 a user a month. Annual billing lowers this to USD 9, 35, 99 and 139, so a Growth seat costs USD 1,188 a year (USD 99 × 12). Monthly plans can be cancelled at any time; on annual plans, downgrades and cancellations take effect at the end of the term. A 30-day money-back guarantee applies after purchase, and taxes are not stated.

Usage charges

Calling and SMS are billed by usage at cost on top of seats. Close says most outbound calls cost about USD 0.02 a minute and phone numbers start at about USD 1 a month. Call Assistant, which records and transcribes calls, costs USD 50 a month per organization plus USD 0.02 a minute. Texting US numbers requires A2P 10DLC registration.

Limits that change the choice

Solo is limited to one user and 10,000 leads and has no workflows. Essentials adds unlimited contacts and leads and pipelines, but still no workflows; automated workflows and the power dialer start at Growth. Every plan uses four predefined roles, and only Scale can create custom ones. Call recordings are kept for 30 days on Solo and Essentials, 90 days on Growth and without limit on Scale.

Each plan includes AI credits that refresh monthly without rollover: 500 per user on Solo, and a shared pool of 1,000, 1,500 or 2,000 credits per user on the higher plans, capped at 10,000, 15,000 and 20,000 a month. Extra credits can be bought, but the price is not on the pricing page.

What the documentation leaves open

The pricing page gives approximate call costs only. SMS rates, country call rates, the price of extra AI credits and taxes are not stated.

When to compare alternatives

Compare Salesmate if you want built-in calling with a published per-minute rate card and automation on the entry plan: its Basic plan includes Smart Flow credits, while Close workflows start at Growth. Compare Pipedrive if phone work matters less than deal tracking.

Before you buy

Estimate monthly call minutes and numbers per rep and add that usage to the seat price. If your team needs automated follow-up, budget for Growth. The 14-day trial needs no credit card and includes USD 5 of calling and enrichment credits, so you can test real calls before you buy.