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Documented scope and limits; unverified dimensions remain unknown.
Requirement	Close	HubSpot CRM
Pricing	From $19/mo per user Compare all 4 plans	From $20/mo per user Compare all 10 plans
Who it is for	Sales CRM with built-in calling, email, SMS and workflows, plus an AI sales agent. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	Free CRM database for up to two users that underpins every HubSpot product; paid editions add features and higher limits. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
Coverage limits	Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	Free accounts are limited to 1,000 contacts. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
Seats	Paid plans charge per user. Verified Oct 11, 2026 · Close: official product and plan documentation Solo 1 user	Full Sales Hub Professional or Enterprise functionality requires a Sales Professional or Sales Enterprise Seat. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits Customer Platform Starter 10 users
Minimum seats	Not verified	No seat minimum for Sales Hub Starter, Professional or Enterprise for customers who joined after March 5, 2024. Existing customers stay on their earlier pricing model. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
Record limits	250 custom fields on every plan. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Solo 10,000 leads Essentials Unlimited contacts and leads.	Free CRM 1,000 contacts
Pipelines	Up to 300 opportunities per lead, tracked across multiple opportunity pipelines. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Essentials Essentials adds pipelines and team-level visibility.	Starter: 15 pipelines per account, Professional: 100 pipelines per account, Enterprise: 350 pipelines per account Totals across all object types, in the Starter, Professional and Enterprise order of the catalog tables. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits Free CRM One HubSpot-provided pipeline per object type.
Roles and permissions	Every plan assigns users to four predefined roles; only Scale can create custom roles. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	Starter and Professional use permission templates only; Enterprise can customize and save its own permission sets. Starter, Professional and Enterprise order of the Smart CRM table. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
Automation limits	Solo No workflows; 500 AI credits per user a month. Essentials No workflows; 1,000 AI credits per user in a shared pool, up to 10,000 a month. Growth Automated workflows; 1,500 AI credits per user in a shared pool, up to 15,000 a month. Scale 2,000 AI credits per user in a shared pool, up to 20,000 a month.	Extra HubSpot Credits cost USD 0.01 each on Pay-as-You-Go, invoiced monthly in steps of 10 credits. A capacity pack adds 1,000 credits a month for USD 10 for the rest of the term. Included credits reset monthly and do not roll over. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits Smart CRM Starter 500 HubSpot Credits a month Smart CRM Professional 3,000 HubSpot Credits a month Smart CRM Enterprise 5,000 HubSpot Credits a month Sales Hub Starter 500 HubSpot Credits a month Sales Hub Professional 3,000 HubSpot Credits a month Sales Hub Enterprise 5,000 HubSpot Credits a month
Calling, SMS and email charges	Call recordings kept 30 days on Solo and Essentials, 90 days on Growth, unlimited on Scale; Calling is charged by usage; the free trial includes USD 5 of calling and enrichment credits; SMS to US numbers requires A2P 10DLC registration; Rented phone lines from USD 1 per line a month, or bring your own line Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Growth The power dialer starts at Growth.	Sales Hub Starter: up to 500 calling minutes per account a month; Sales Hub Professional: up to 3,000 minutes; Sales Hub Enterprise: up to 12,000 minutes Calling is not supported in all countries; receiving calls needs a HubSpot-provided number. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
Required add-ons	Call Assistant: USD 50 a month per organization plus USD 0.02 a minute, Extra organizations: USD 50 a month each; Growth and Scale include one free secondary organization Call Assistant records, summarizes and transcribes calls. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ	Sales Hub Professional: one-time onboarding fee of USD 1,500; Sales Hub Enterprise: one-time onboarding fee of USD 3,500 Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
Integrations	Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly. Zapier connects 2,000+ further apps. API access uses API keys or OAuth, with an event log. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ Solo 3 connected email accounts Essentials 3 connected email accounts Growth 10 connected email accounts Scale 10 connected email accounts	Over 2,000 apps connect to the free CRM through HubSpot-built and third-party integrations. Verified Oct 11, 2026 · HubSpot CRM: official product and plan documentation Free CRM Gmail, Outlook and Microsoft Exchange inbox integrations are included in the free tools.
Coverage note	Monthly billing per user; can be upgraded, downgraded or cancelled at any time. 30-day money-back guarantee; 14-day free trial without a credit card. Credits refresh monthly with no rollover; additional credits can be bought.	"Starts at" price per seat a month; additional Core Seats cost the same. The catalog does not state whether this edition needs an annual commitment. Credits power AI agents and some automation; they reset monthly and unused credits do not roll over.