Documented scope and limits; unverified dimensions remain unknown.
RequirementInsightlyHubSpot CRM
Pricing
From $348/yr per user

Compare all 3 plans

From $20/mo per user

Compare all 10 plans

Who it is for
CRM that moves won opportunities into post-sale project delivery while keeping the record data.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

Free CRM database for up to two users that underpins every HubSpot product; paid editions add features and higher limits.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

Coverage limits
Records are capped at 100,000 on Plus, 250,000 on Professional and 500,000 on Enterprise.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

Free accounts are limited to 1,000 contacts.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

Seats
CRM plans are priced per user and billed annually.

Verified Oct 11, 2026 · Insightly CRM pricing cards, rendered (USD, billed annually)

Full Sales Hub Professional or Enterprise functionality requires a Sales Professional or Sales Enterprise Seat.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

  • Customer Platform Starter 10 users
Minimum seatsNot verified
No seat minimum for Sales Hub Starter, Professional or Enterprise for customers who joined after March 5, 2024.

Existing customers stay on their earlier pricing model.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

Record limits
Plus: 50 custom fields, Professional: 100, Enterprise: 200

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

  • Plus 100,000 records
  • Professional 250,000 records
  • Enterprise 500,000 records
  • Free CRM 1,000 contacts
Pipelines
Custom pipelines can be set up per line of business and product attributes.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

Starter: 15 pipelines per account, Professional: 100 pipelines per account, Enterprise: 350 pipelines per account

Totals across all object types, in the Starter, Professional and Enterprise order of the catalog tables.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

  • Free CRM One HubSpot-provided pipeline per object type.
Roles and permissions
Plus: 2 configurable profiles/page layouts, Professional and Enterprise: unlimited

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

  • Plus 2 role-based permission roles.
Starter and Professional use permission templates only; Enterprise can customize and save its own permission sets.

Starter, Professional and Enterprise order of the Smart CRM table.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

Automation limits
Plus: no AI Copilot, Professional: 75 AI Copilot queries, Enterprise: 100 queries

The period for the query allowance is not stated.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

  • Professional Workflow automation and lead assignment and routing start at Professional.
Extra HubSpot Credits cost USD 0.01 each on Pay-as-You-Go, invoiced monthly in steps of 10 credits.

A capacity pack adds 1,000 credits a month for USD 10 for the rest of the term. Included credits reset monthly and do not roll over.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

  • Smart CRM Starter 500 HubSpot Credits a month
  • Smart CRM Professional 3,000 HubSpot Credits a month
  • Smart CRM Enterprise 5,000 HubSpot Credits a month
  • Sales Hub Starter 500 HubSpot Credits a month
  • Sales Hub Professional 3,000 HubSpot Credits a month
  • Sales Hub Enterprise 5,000 HubSpot Credits a month
Calling, SMS and email charges
Plus: 2,500 mass emails a day; Professional: 5,000; Enterprise: 10,000

Sending limit; no per-email charge is stated.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

Sales Hub Starter: up to 500 calling minutes per account a month; Sales Hub Professional: up to 3,000 minutes; Sales Hub Enterprise: up to 12,000 minutes

Calling is not supported in all countries; receiving calls needs a HubSpot-provided number.

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

Required add-ons
AppConnect integration starts at USD 249 a month, billed annually, for 25,000 tasks a month, plus a required USD 3,000 technical setup.

Additional 25,000-task blocks cost USD 249 a month. Marketing automation and support and ticketing are also priced as separate products, or together with CRM and AppConnect as Insightly All-in-One.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

Sales Hub Professional: one-time onboarding fee of USD 1,500; Sales Hub Enterprise: one-time onboarding fee of USD 3,500

Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits

Integrations
Google and Microsoft 365 calendar and contact sync, and PandaDoc, QuickBooks and Xero integrations are listed in the CRM plan comparison.

The comparison also lists REST API access.

Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect

Over 2,000 apps connect to the free CRM through HubSpot-built and third-party integrations.

Verified Oct 11, 2026 · HubSpot CRM: official product and plan documentation

  • Free CRM Gmail, Outlook and Microsoft Exchange inbox integrations are included in the free tools.
Coverage note

"Starts at" price per seat a month; additional Core Seats cost the same. The catalog does not state whether this edition needs an annual commitment.

Credits power AI agents and some automation; they reset monthly and unused credits do not roll over.