Documentation-based comparison
Insightly versus HubSpot CRM
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
| Requirement | Insightly | HubSpot CRM |
|---|---|---|
| Pricing | From $348/yr per user | From $20/mo per user |
| Who it is for | CRM that moves won opportunities into post-sale project delivery while keeping the record data. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect | Free CRM database for up to two users that underpins every HubSpot product; paid editions add features and higher limits. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits |
| Coverage limits | Records are capped at 100,000 on Plus, 250,000 on Professional and 500,000 on Enterprise. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect | Free accounts are limited to 1,000 contacts. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits |
| Seats | CRM plans are priced per user and billed annually. Verified Oct 11, 2026 · Insightly CRM pricing cards, rendered (USD, billed annually) | Full Sales Hub Professional or Enterprise functionality requires a Sales Professional or Sales Enterprise Seat. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
|
| Minimum seats | Not verified | No seat minimum for Sales Hub Starter, Professional or Enterprise for customers who joined after March 5, 2024. Existing customers stay on their earlier pricing model. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits |
| Record limits | Plus: 50 custom fields, Professional: 100, Enterprise: 200 Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect
|
|
| Pipelines | Custom pipelines can be set up per line of business and product attributes. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect | Starter: 15 pipelines per account, Professional: 100 pipelines per account, Enterprise: 350 pipelines per account Totals across all object types, in the Starter, Professional and Enterprise order of the catalog tables. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
|
| Roles and permissions | Plus: 2 configurable profiles/page layouts, Professional and Enterprise: unlimited Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect
| Starter and Professional use permission templates only; Enterprise can customize and save its own permission sets. Starter, Professional and Enterprise order of the Smart CRM table. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits |
| Automation limits | Plus: no AI Copilot, Professional: 75 AI Copilot queries, Enterprise: 100 queries The period for the query allowance is not stated. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect
| Extra HubSpot Credits cost USD 0.01 each on Pay-as-You-Go, invoiced monthly in steps of 10 credits. A capacity pack adds 1,000 credits a month for USD 10 for the rest of the term. Included credits reset monthly and do not roll over. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits
|
| Calling, SMS and email charges | Plus: 2,500 mass emails a day; Professional: 5,000; Enterprise: 10,000 Sending limit; no per-email charge is stated. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect | Sales Hub Starter: up to 500 calling minutes per account a month; Sales Hub Professional: up to 3,000 minutes; Sales Hub Enterprise: up to 12,000 minutes Calling is not supported in all countries; receiving calls needs a HubSpot-provided number. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits |
| Required add-ons | AppConnect integration starts at USD 249 a month, billed annually, for 25,000 tasks a month, plus a required USD 3,000 technical setup. Additional 25,000-task blocks cost USD 249 a month. Marketing automation and support and ticketing are also priced as separate products, or together with CRM and AppConnect as Insightly All-in-One. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect | Sales Hub Professional: one-time onboarding fee of USD 1,500; Sales Hub Enterprise: one-time onboarding fee of USD 3,500 Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits |
| Integrations | Google and Microsoft 365 calendar and contact sync, and PandaDoc, QuickBooks and Xero integrations are listed in the CRM plan comparison. The comparison also lists REST API access. Verified Oct 11, 2026 · Insightly pricing page, static text with plan comparison and AppConnect | Over 2,000 apps connect to the free CRM through HubSpot-built and third-party integrations. Verified Oct 11, 2026 · HubSpot CRM: official product and plan documentation
|
| Coverage note | "Starts at" price per seat a month; additional Core Seats cost the same. The catalog does not state whether this edition needs an annual commitment. Credits power AI agents and some automation; they reset monthly and unused credits do not roll over. |