Documentation-based comparison
Elastic Email versus Postmark
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
| Requirement | Elastic Email | Postmark |
|---|---|---|
| Pricing | From $19/mo | From $15/mo |
| Who it is for | Email API and SMTP relay for transactional emails, notifications and bulk sending from your own software. Verified Oct 11, 2026 · Elastic Email: official product and plan documentation | Sends transactional email and keeps bulk or broadcast email on separate Message Streams. Verified Oct 11, 2026 · Postmark: official product and plan documentation |
| Coverage limits | Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ | There is no tier between the free 100 emails a month and the 10,000-email paid tier. Verified Oct 11, 2026 · Postmark: official product and plan documentation |
| Sending volume | Paid tiers run from 50,000 to 10,000,000 emails a month. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ
| Unused emails do not roll over to the next billing period. Verified Oct 11, 2026 · Postmark: official product and plan documentation
|
| Sender domains | Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table. No domain limit is stated. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ |
|
| Log retention |
| Custom activity retention starts at USD 5 a month and is only available on Pro plans or higher; statistics are kept indefinitely. Verified Oct 11, 2026 · Postmark: official product and plan documentation
|
| Webhooks and events | Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events. Verified Oct 11, 2026 · Elastic Email: official product and plan documentation
| Inbound email is converted to JSON and posted to your webhook URL. Verified Oct 11, 2026 · Postmark: official product and plan documentation
|
| Dedicated IP |
| From USD 50 a month per IP, for accounts sending 300,000 or more emails a month on Pro or higher. Fully managed by Postmark. Verified Oct 11, 2026 · Postmark: official product and plan documentation |
| Support | Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times. The add-on price is not shown. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ | Support requests are handled by the customer success team through support tickets. The pricing page lists no support level per plan. Verified Oct 11, 2026 · Postmark support centre |
| Overage charges | No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually. With auto-increase, the higher price applies only for the rest of the subscription period. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ | Extra emails on paid plans are calculated at the end of the billing cycle and added to the next month's charge. Verified Oct 11, 2026 · Postmark: official product and plan documentation
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| Coverage note | The table shows two prices for the two paid plans. At the price shown; larger tiers are selected on the slider. | Starting tier; unlimited emails per day. Not listed on the Basic card. |