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Documented scope and limits; unverified dimensions remain unknown.
Requirement	Elastic Email	Mailgun
Pricing	From $19/mo Compare all 3 plans	From $15/mo Compare all 5 plans
Who it is for	Email API and SMTP relay for transactional emails, notifications and bulk sending from your own software. Verified Oct 11, 2026 · Elastic Email: official product and plan documentation	Sends application email through an HTTP API or an SMTP endpoint. Verified Oct 11, 2026 · Mailgun: official product and plan documentation
Coverage limits	Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ	Free and Basic allow 1 custom sending domain and 1 day of logs; Foundation raises this to 1,000 domains and 5 days, and Scale keeps 30 days. Verified Oct 11, 2026 · Mailgun: official product and plan documentation
Sending volume	Paid tiers run from 50,000 to 10,000,000 emails a month. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ Free 3,000 emails per month Starter 50,000 emails per month Pro 50,000 emails per month	Free 100 emails per day Basic 10,000 emails per month Foundation 50,000 emails per month Scale 100,000 emails per month
Sender domains	Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table. No domain limit is stated. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ	Free 1 custom sending domain Basic 1 custom sending domain Foundation 1,000 custom sending domains Scale 1,000 custom sending domains
Log retention	Free 3 days of email logs Starter 3 days of email logs Pro 7 days of email logs	Free 1 day of logs Basic 1 day of logs Foundation 5 days of logs Scale 30 days of logs
Webhooks and events	Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events. Verified Oct 11, 2026 · Elastic Email: official product and plan documentation Pro Webhooks included	Tracking, analytics and webhooks are listed from the Free plan up. Basic, Foundation and Scale cards list them too. Verified Oct 11, 2026 · Mailgun: official product and plan documentation
Dedicated IP	Starter Private IP add-on: USD 40 a month Pro Private IP add-on: USD 50 a month	Extra dedicated IPs cost USD 59 per IP a month. Verified Oct 11, 2026 · Mailgun: official product and plan documentation Foundation Available from the 50,000-email tier; one IP included from 100,000 emails a month Scale One dedicated IP included, plus dedicated IP pools
Support	Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times. The add-on price is not shown. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ	Ticket, chat and phone support depend on the plan. Verified Oct 11, 2026 · Mailgun: official product and plan documentation Free Ticket support Scale Live phone and chat support
Overage charges	No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually. With auto-increase, the higher price applies only for the rest of the subscription period. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ	Extra emails are billed at the start of each month for the previous month, together with the plan fee. The first month is prorated. Verified Oct 11, 2026 · Mailgun: official product and plan documentation
Coverage note	The table shows two prices for the two paid plans. At the price shown; larger tiers are selected on the slider.	Starting allowance.