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Documented scope and limits; unverified dimensions remain unknown.
Requirement	Salesmate	Zoho CRM
Pricing	From $29/mo per user Compare all 4 plans	From €20/mo per user Compare all 5 plans
Who it is for	Sales CRM for startups and small businesses that need deal pipeline management across channels. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons	Sales CRM covering leads, deals, workflows and reports, with a free edition for up to three users. Verified Oct 11, 2026 · Zoho CRM pricing page, rendered in euros
Coverage limits	Basic automation is limited to 5,000 Smart Flow credits per user a month. Verified Oct 11, 2026 · Salesmate plan comparison table	Free stores up to 5,000 records (10 MB) and Standard up to 100,000 records (200 MB). Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
Seats	Paid plans charge per user. Verified Oct 11, 2026 · Salesmate: official product and plan documentation	Free edition: up to 3 users. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation
Minimum seats	Not verified	Not verified
Record limits	No record limit on any plan. Verified Oct 11, 2026 · Salesmate plan comparison table Basic 50 custom fields Pro 100 custom fields Business 500 custom fields Enterprise Unlimited custom fields.	Extra file storage: €4.60 a month per 5 GB on paid editions, Extra data storage: €4 per 100 MB on Professional and above The billing period for extra data storage is not stated; accounts above 200 users pay €2 per 100 MB. Standard to Enterprise include 1 GB of file storage per organization and Ultimate 5 GB, plus storage per user licence. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits Free 5,000 records Standard 100,000 records Professional 10 GB of data storage, about 5 million records. Enterprise 10 GB of data storage, about 5 million records. Ultimate 10 GB of data storage, about 5 million records.
Pipelines	Basic Deal pipeline management is included from Basic.	Multiple pipelines start at Standard; Free does not include them. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
Roles and permissions	Basic: fixed security roles; Pro, Business and Enterprise: custom roles Verified Oct 11, 2026 · Salesmate plan comparison table Pro Pro adds field-based permissions and team management.	Profiles and roles in every edition, Field-level security from Professional, Data sharing rules: 15 per module on Enterprise and 100 on Ultimate Team-user licences give non-sales staff only partial access to CRM data outside their own team modules. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
Automation limits	Pro: 5 sequences per user, Business: 10, Enterprise: 20 Sequences start at Pro, so the three values are read as Pro, Business and Enterprise. Verified Oct 11, 2026 · Salesmate plan comparison table Basic 5,000 Smart Flow credits per user a month Pro 10,000 Smart Flow credits per user a month Business 15,000 Smart Flow credits per user a month Enterprise 20,000 Smart Flow credits per user a month	Workflow rules in every edition, including Free; Automation email notifications a day: Free 50 per user licence (at most 150); Standard: 100 per licence (at most 5,000); Professional: 200 per licence (at most 10,000); Enterprise: 500 per licence (at most 25,000); Ultimate: 1,000 per licence (at most 50,000) For email notifications the per-licence or daily figure applies, whichever is lower. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits Professional 3 active Blueprints Enterprise 50 active Blueprints Ultimate 100 active Blueprints
Calling, SMS and email charges	US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minute Calling needs a purchased number plus call credits that can be topped up; the FAQ says numbers start at USD 1.1 a month. Missed calls and voicemail have their own small per-minute charges. Verified Oct 11, 2026 · Salesmate call rates for US numbers and minutes, rendered Business The power dialer and voicemail drop start at Business.	Standard Built-in calling to make, receive and log sales calls is listed from Standard.
Required add-ons	Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons. No add-on prices are given on the pricing page. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons	Team-user licences have limited permissions and separate purchase terms. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation
Integrations	Every plan includes the public REST APIs, mobile apps and a Chrome plugin. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons	Telephony and PBX integrations include Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others; the Free column lists none. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits Free 5,000 API credits a day per organization Standard 100,000 API credits a day per organization Professional 500,000 API credits a day per organization Enterprise 1,000,000 API credits a day per organization Ultimate Unlimited API credits a day per organization (2,000 per user licence).
Coverage note	Shown after selecting "Billed Monthly". Fees are charged in advance for each monthly period and are non-refundable. 15-day free trial for as many users as needed.	For accounts with 1 to 200 users. Month-to-month billing per user. Local taxes such as VAT or GST are added. Zoho says there is no binding contract; plans can be changed at any time.