Salesmate

What Salesmate does

Salesmate is a sales CRM for startups and small businesses that manage deals in pipelines across several channels. Every plan includes credit-based sales and marketing automation called Smart Flows, and calling and texting are paid by usage on top of the seat price.

What you pay

Plans are priced per user. On monthly billing Basic costs USD 29, Pro USD 49 and Business USD 79 a user a month. The default annual view shows USD 23, USD 39 and USD 63, so a Basic user costs USD 276 a year (USD 23 × 12). Enterprise is quoted, and its onboarding packages start from USD 1,999. Fees are charged in advance for each monthly or annual period and are not refundable. Taxes are not stated.

Limits that change the choice

Smart Flow automation runs on monthly credits per user: 5,000 on Basic, 10,000 on Pro, 15,000 on Business and 20,000 on Enterprise. Sequences start at Pro. Basic uses fixed security roles, while Pro and above allow custom roles, and Pro adds field-based permissions. No plan has a record limit, and custom fields rise from 50 on Basic to unlimited on Enterprise.

Calling and texting costs

You buy a phone number and calling credits. For the United States, the rate page lists a local number at USD 1.2650 a month and a toll-free number at USD 2.3651, outgoing calls at USD 0.0199 a minute and incoming calls answered in the browser at USD 0.0138 a minute. Recording a call adds USD 0.0028 a minute. The power dialer and voicemail drop start at Business.

What the documentation leaves open

The FAQ says numbers start at USD 1.1 a month, which does not match the USD 1.2650 US local rate. SMS rates and the prices of extra Smart Flow credits and AI agent credits are not on these pages. The plan comparison also lists file storage two ways, as 1 to 20 GB per plan and as 2 to 15 GB per user.

When to compare alternatives

Compare Close if calling is the core of your process and you want an AI agent on every plan; Close bills calls at cost, but its workflows start at Growth, while Salesmate includes Smart Flows on Basic. Compare Pipedrive if you want a larger app marketplace, with more than 500 integrations.

Before you buy

Estimate automation in credits and calls in minutes. A five-person Basic team receives 5,000 Smart Flow credits per user, 25,000 in total a month (5 × 5,000), and 1,000 outgoing US minutes would cost about USD 19.90 (1,000 × USD 0.0199) plus number rental. The 15-day trial lets the whole team test before you pick monthly or annual billing.