Documentation-based comparison
monday CRM versus Zoho CRM
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
| Requirement | monday CRM | Zoho CRM |
|---|---|---|
| Pricing | From €18/mo per user | From €20/mo per user |
| Who it is for | CRM for organizing a team's leads, contacts and deals. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ | Sales CRM covering leads, deals, workflows and reports, with a free edition for up to three users. Verified Oct 11, 2026 · Zoho CRM pricing page, rendered in euros |
| Coverage limits | Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ | Free stores up to 5,000 records (10 MB) and Standard up to 100,000 records (200 MB). Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits |
| Seats | Price depends on the plan and the number of users. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ | Free edition: up to 3 users. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation |
| Minimum seats | 3 Teams of more than 40 users are quoted by sales. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ | Not verified |
| Record limits |
| Extra file storage: €4.60 a month per 5 GB on paid editions, Extra data storage: €4 per 100 MB on Professional and above The billing period for extra data storage is not stated; accounts above 200 users pay €2 per 100 MB. Standard to Enterprise include 1 GB of file storage per organization and Ultimate 5 GB, plus storage per user licence. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
|
| Pipelines |
| Multiple pipelines start at Standard; Free does not include them. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits |
| Roles and permissions |
| Profiles and roles in every edition, Field-level security from Professional, Data sharing rules: 15 per module on Enterprise and 100 on Ultimate Team-user licences give non-sales staff only partial access to CRM data outside their own team modules. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits |
| Automation limits |
| Workflow rules in every edition, including Free; Automation email notifications a day: Free 50 per user licence (at most 150); Standard: 100 per licence (at most 5,000); Professional: 200 per licence (at most 10,000); Enterprise: 500 per licence (at most 25,000); Ultimate: 1,000 per licence (at most 50,000) For email notifications the per-licence or daily figure applies, whichever is lower. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
|
| Calling, SMS and email charges |
|
|
| Required add-ons | Not verified | Team-user licences have limited permissions and separate purchase terms. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation |
| Integrations |
| Telephony and PBX integrations include Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others; the Free column lists none. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
|
| Coverage note | Month-to-month billing per seat, shown for a 10-seat selection; plans start from 3 seats. Monthly plans are not discounted. Prices exclude tax. 14-day free trial. monday CRM tracks deals on boards; the page states workspace and board-column limits rather than a number of pipelines. | For accounts with 1 to 200 users. Month-to-month billing per user. Local taxes such as VAT or GST are added. Zoho says there is no binding contract; plans can be changed at any time. |
