Documentation-based comparison
Tray.ai versus Make
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
| Requirement | Tray.ai | Make |
|---|---|---|
| Pricing | Quote only | From $9 |
| Who it is for | One governed platform (Tray iPaaS) for integration, automation, MCP services and AI agents, sold by quote. Verified Oct 11, 2026 · Tray.ai iPaaS pricing page: plans, add-ons and FAQ | Visual workflows (scenarios) that define how apps communicate and pass data between them. Verified Oct 11, 2026 · Make pricing page: plans, plan table and credits FAQ |
| Coverage limits | Pro allows 3 workspaces, Team 20 and Enterprise unlimited; regional hosting, log streaming and on-premise connectivity are Enterprise features. Verified Oct 11, 2026 · Tray.ai iPaaS pricing page: plans, add-ons and FAQ | Active scenarios: 2 on Free, unlimited on paid plans; Minimum interval between scheduled runs: 15 minutes on Free, 1 minute on paid plans; Maximum run time: 5 minutes on Free, 40 minutes on paid plans Plan-table columns are Free, Core, Pro, Teams and Enterprise. Verified Oct 11, 2026 · Make pricing page: plans, plan table and credits FAQ |
| Usage definition | Every step that runs is a task, including the webhook trigger; Loop and boolean steps count each time they run, once per list item, plus the loop's final check; Example: a webhook delivering 2 records through Clearbit, a loop, a boolean and Slack used 9 tasks in one run Tray describes a task as roughly one workflow step each time it runs; a connector that makes several API calls in one step counts once. Retries are not charged. Each Connectivity API Call Connector request is 1 task. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is | Each module action, such as reading a record, writing a spreadsheet row or posting a message, uses one credit; Reading, searching, creating, updating and deleting data, transforming it, aggregating rows and iterating rows all count; One scenario run can use from two to thousands of credits Router and error-handler modules (Rollback, Break, Resume, Commit, Ignore) use no credits. Make Code App steps use 2 credits per second of execution time. Verified Oct 11, 2026 · Make pricing page: plans, plan table and credits FAQ |
| Included volume | Task volume is a contracted entitlement, shown as an allowance line in the usage dashboard. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is
| Unused credits expire at the end of the term; Extra credits expire after one month on monthly subscriptions, or at the end of the year on annual Pro and Teams subscriptions With yearly billing, prepaid credits last 12 months instead of expiring each month. Verified Oct 11, 2026 · Make pricing page: plans, plan table and credits FAQ
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| Trigger polling | Not verified | An operation is any module run, including one that only checks for new data; A polling trigger such as Watch New Rows uses one operation per check, however many records it returns; Each later module runs once per returned record (bundle), so records multiply its operations By default one operation is one credit (Make help on credits). Verified Oct 11, 2026 · Make help: operations and bundles
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| Premium integrations | 700+ connectors and connector development are included in all plans. Verified Oct 11, 2026 · Tray.ai iPaaS pricing page: plans, add-ons and FAQ | Every plan, including Free, includes the visual builder, routers and filters and 3,500+ apps. Verified Oct 11, 2026 · Make pricing page rendered: plan cards in the default billing view
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| Hosting responsibility |
| An on-prem agent lets scenarios reach local networks and apps such as SAP. The plan that includes it is not clear from the page text. Verified Oct 11, 2026 · Make pricing page: plans, plan table and credits FAQ |
| AI charges | AI connectors convert input and output tokens into tasks at a token-to-task ratio set in your contract, available from support. Merlin Text Generation, Merlin Text Analysis and AI-Agent-Utils generate token usage; document processing (Merlin IDP) counts pages. Agent Development (Agent Gateway for MCP and Merlin Agent Builder) is an add-on. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is | Make's AI Provider is available on all plans in Make AI Agents and Make AI Toolkit; Credits are charged by input and output tokens and the model chosen; Small and Medium tiers: 18,080 input or 2,260 output tokens per credit; Large tier (GPT-5 mini): 3,616 input or 452 output tokens per credit With your own OpenAI or Anthropic connection (paid plans), Make charges credits per operation and the provider bills the tokens. Verified Oct 11, 2026 · Make help: credits, fixed and AI credit usage |
| Overage charges | Admins can cap monthly tasks per workspace, for example for sandbox or development workspaces; Retries are not charged Usage alerts go out at 80% and 100% of the task entitlement, which includes AI token tasks. No overage rate is published. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is | When credits run out, scenarios stop until credits are added; Incoming webhooks queue up to the plan webhook queue size; Extra credits come in bundles of 1,000 or 10,000 at a price set in your subscription; Core, Pro and Teams can auto-purchase 10,000 credits before running out Make notifies at 75% and 90% of purchased credits. The bundle price is not published on the pricing page. Verified Oct 11, 2026 · Make pricing page: plans, plan table and credits FAQ
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| Coverage note | At the shown price; credit tiers from 20k to 8M+ cost more. |
