Tray.ai

What Tray.ai does

Tray.ai sells Tray iPaaS, one platform for integration, process automation, data integration, API management, MCP services and AI agents. There are three plans, Pro, Team and Enterprise, all priced by quote on usage and features, and all include 700+ connectors and connector development. It suits a company with a central team that builds and governs integrations.

How tasks are counted

Tray meters tasks, and a task is roughly one workflow step each time it runs. Unlike a Workato Task or a Zapier task, the trigger counts, and so do logic steps such as loops and booleans. A loop repeats its steps for every item, so Tray's own example, a five-connector workflow whose webhook delivers 2 records, uses 9 tasks in one run. A connector that makes several API calls in one step still counts once, and retries are not charged.

AI connectors such as Merlin Text Generation turn input and output tokens into tasks at a token-to-task ratio set in your contract and available from support. Document processing counts each page.

What you pay

No prices are published. Tray prices each plan on expected usage and the features you need, and arranges a free trial through sales. Agent Development (Agent Gateway for MCP and Merlin Agent Builder) is an add-on, and HIPAA, SSO, regional hosting and longer log retention are also listed as add-ons. Taxes are not stated.

Limits that change the choice

Pro allows 3 workspaces with 7-day insights and log retention, Team 20 workspaces with 30-day insights, and Enterprise unlimited workspaces with 180-day insights, regional hosting, log streaming and on-premise connectivity. Team and Enterprise include 24/7/365 support. Admins can cap monthly tasks per workspace, for example so a sandbox does not drive up the bill, and alerts go out at 80% and 100% of the task entitlement.

What the documentation leaves open

Task entitlements, the token-to-task ratio and what happens above 100% of the entitlement are not published. Regional hosting appears both as an Enterprise feature and as an add-on. Trigger polling intervals are not covered on the pages reviewed.

When to compare alternatives

Workato is also sold by quote but does not count triggers or control-flow steps as Tasks, which lowers the count for loop-heavy recipes. n8n publishes prices and counts a whole workflow run as one execution, which is easier to budget if you can work without a quote.

Before you buy

Ask Tray to price a sample workflow: give the trigger, the number of steps, typical loop sizes and runs per month, then check the task total against the entitlement in the quote. Ask for the token-to-task ratio and the terms above 100% of the entitlement before using AI connectors at scale.