Salesforce
Sales CRM sold in five paid editions, from Starter Suite to Max, each adding AI, automation, integration and customization.
- Verified facts
- 20
- Plans
- 6
- Sources
- 1
- Pricing
- Documented
Overview
What Salesforce Sales Cloud does
Sales Cloud is Salesforce's sales CRM, sold in five paid editions from Starter Suite to Max, with more AI, automation, integration and customization at each step. Starter Suite is the entry edition and includes built-in sales flows and lead routing.
What you pay
Prices are per user per month. Starter Suite costs USD 25 a user a month, billed monthly or annually. Pro Suite costs USD 100, Core USD 195, Advanced USD 395 and Max USD 550 a user a month, all billed annually, so one Pro Suite user costs USD 1,200 a year (USD 100 × 12). Max is bought through sales.
Salesforce says most of its products use annual contracts and that terms vary, so a monthly-billed Starter Suite may still carry an annual term. Taxes are not stated.
Limits that change the choice
Pro Suite limits Flow Builder to 5 flows per org, and Web Services API access there costs an extra USD 25 a user a month. Core includes APIs and adds the advanced forecasting and pipelines features, along with 500,000 Flex Credits per org a year; Advanced includes 1 million and Max 2.75 million. Data storage is 10 GB per org up to Pro Suite, 10 GB plus 20 MB per user on Core, and 1 GB per user on Advanced and Max.
Add-ons
AI can be added from Core upward, and Agentforce for Sales starts at USD 125 a user a month. Premier Support is an add-on on Pro Suite.
What the documentation leaves open
The edition table lists a Free Suite at USD 0 a user a month, but the FAQ mentions only a 30-day free trial, and no plan card describes Free Suite or its user limit. Which editions include roles, permission sets and many other features is shown only with icons. Calling and messaging charges are not covered.
When to compare alternatives
Compare HubSpot CRM or Zoho CRM if you want a lasting free edition with a stated user limit. Compare Pipedrive if you want fewer configuration choices and usage limits stated per seat in one table.
Before you buy
Ask Salesforce to confirm in writing the contract term, billing frequency and any API, AI or support add-ons. If you need API access, compare Pro Suite with the API add-on, USD 125 a user a month (USD 100 + USD 25), against Core at USD 195. Use the 30-day trial to check whether 5 flows are enough on Pro Suite.
Plans & prices
Prices as listed by Salesforce, before any tax or fee the pricing page does not state. Each billing term is a separate price.
Scroll the table sideways for every column.
| Plan | Billed monthly | Billed annually | Pipelines | Automation limits | Required add-ons | Integrations |
|---|---|---|---|---|---|---|
| Free Suite | Free | Not listed | Not stated | Not stated | Not stated | Not stated |
| Starter Suite | $25/mo per user | $300/yr per user$25/mo equivalent | Not stated | Starter Suite includes built-in sales flows and lead routing. | Not stated | Not stated |
| Pro Suite | Not listed | $1,200/yr per user$100/mo equivalent | Not stated | Flow Builder is limited to 5 flows per org. | Web Services API access costs an extra USD 25 per user a month. | Not stated |
| Core | Not listed | $2,340/yr per user$195/mo equivalent | Advanced pipeline management and forecasting start at Core. | Not stated | AI can be added from Core upward. | Core includes APIs, opportunity scoring and conversation intelligence. |
| Advanced | Not listed | $4,740/yr per user$395/mo equivalent | Not stated | Not stated | Not stated | Not stated |
| Max | Not listed | $6,600/yr per user$550/mo equivalent | Not stated | Not stated | Not stated | Not stated |
Billing notes (7)
- Free Suite: Listed at USD 0 per user a month in the edition comparison table; the page has no plan card, user limit or terms for it.
- Starter Suite: Billed monthly at USD 25 per user a month. Salesforce says most products use annual contracts and terms vary. Confirm whether monthly billing still carries an annual term.
- Starter Suite: Billed annually at USD 25 per user a month; VendorClue multiplied by 12.
- Pro Suite: Billed annually; shown as USD 100 per user a month. VendorClue multiplied by 12.
- Core: Billed annually; shown as USD 195 per user a month. VendorClue multiplied by 12.
- Advanced: Billed annually; shown as USD 395 per user a month. VendorClue multiplied by 12.
- Max: Billed annually; shown as USD 550 per user a month. VendorClue multiplied by 12. Sold through sales ("Contact us").
Salesforce Sales Cloud pricing page, static text with edition table and FAQ, checked Oct 11, 2026
Documented facts
Each fact comes from official documentation and shows when it was verified.
Who it is for
Sales CRM sold in five paid editions, from Starter Suite to Max, each adding AI, automation, integration and customization.
Coverage limits
Most Salesforce products use annual contracts, and terms vary by agreement with sales.
Seats
Priced per user per month for each user who needs access.
Record limits
Free Suite, Starter Suite and Pro Suite: 10 GB data storage per org; Core: 10 GB per org plus 20 MB per user; Advanced and Max: 1 GB per user
Order follows the six edition columns of the comparison table.
Automation limits
Core: 500,000 Flex Credits per org a year; Advanced: 1 million; Max: 2.75 million
Order follows the Core, Advanced and Max columns; the Max plan card also states 2.75M Flex Credits per org per year.
Required add-ons
Agentforce for Sales starts at USD 125 per user a month.
Integrations
Gmail and Outlook email integration is listed in the edition comparison.
Not confirmed in our sources
The official pages we reviewed do not state these terms for Salesforce. That does not mean Salesforce lacks them; confirm them before you rely on them.
- Minimum seats
- Roles and permissions
- Calling, SMS and email charges
Sources & methodology
Facts come from the linked documentation. Documentation checks are not hands-on tests, and readable sources can have incomplete coverage.
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Compare documented scope side by side. Different billing units do not establish a cost winner.
