Documentation-based comparison
Salesforce versus Salesmate
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
What the evidence answers
A reading of reviewed official documentation for Salesforce and Salesmate. It is not a hands-on test, a ranking or a recommendation of one product.
Price
- Salesforce From $25/mo per user
- Free Suite: no subscription charge
- Starter Suite: $25.00 monthly per seat
- Starter Suite: $300.00 annual per seat ($25/mo equivalent)
- Pro Suite: $1,200.00 annual per seat ($100/mo equivalent)
- Core: $2,340.00 annual per seat ($195/mo equivalent)
- Advanced: $4,740.00 annual per seat ($395/mo equivalent)
- Salesmate From $29/mo per user
- Basic: $29.00 monthly per seat
- Basic: $276.00 annual per seat ($23/mo equivalent)
- Pro: $49.00 monthly per seat
- Pro: $468.00 annual per seat ($39/mo equivalent)
- Business: $79.00 monthly per seat
- Business: $756.00 annual per seat ($63/mo equivalent)
Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.
Documented for both
- Seats
- Salesforce Priced per user per month for each user who needs access.
- Salesmate Paid plans charge per user.
- Record limits
- Salesforce Free Suite, Starter Suite and Pro Suite: 10 GB data storage per org; Core: 10 GB per org plus 20 MB per user; Advanced and Max: 1 GB per user
- Salesmate No record limit on any plan.Basic: 50 custom fieldsPro: 100 custom fieldsBusiness: 500 custom fieldsEnterprise: Unlimited custom fields.
- Pipelines
- Salesforce Core: Advanced pipeline management and forecasting start at Core.
- Salesmate Basic: Deal pipeline management is included from Basic.
- Automation limits
- Salesforce Core: 500,000 Flex Credits per org a year; Advanced: 1 million; Max: 2.75 millionStarter Suite: Starter Suite includes built-in sales flows and lead routing.Pro Suite: Flow Builder is limited to 5 flows per org.
- Salesmate Pro: 5 sequences per user, Business: 10, Enterprise: 20Basic: 5,000 Smart Flow credits per user a monthPro: 10,000 Smart Flow credits per user a monthBusiness: 15,000 Smart Flow credits per user a monthEnterprise: 20,000 Smart Flow credits per user a month
- Add-ons
- Salesforce Agentforce for Sales starts at USD 125 per user a month.Pro Suite: Web Services API access costs an extra USD 25 per user a month.Core: AI can be added from Core upward.
- Salesmate Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons.
- Integrations
- Salesforce Gmail and Outlook email integration is listed in the edition comparison.Core: Core includes APIs, opportunity scoring and conversation intelligence.
- Salesmate Every plan includes the public REST APIs, mobile apps and a Chrome plugin.
Limits to check
- Salesforce Most Salesforce products use annual contracts, and terms vary by agreement with sales.
- Salesmate Basic automation is limited to 5,000 Smart Flow credits per user a month.
Not verified yet
No reviewed evidence for either product on minimum seats.
Documented for one product only, shown in the table below: Salesmate: roles and permissions and calling, SMS and email charges.
Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.
Next steps
- Ask Salesforce about minimum seats, roles and permissions and calling, SMS and email charges; our sources do not establish them yet.
- Ask Salesmate about minimum seats; our sources do not establish it yet.
| Requirement | Salesforce | Salesmate |
|---|---|---|
| Pricing | From $25/mo per user | From $29/mo per user |
| Who it is for | Sales CRM sold in five paid editions, from Starter Suite to Max, each adding AI, automation, integration and customization. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ | Sales CRM for startups and small businesses that need deal pipeline management across channels. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons |
| Coverage limits | Most Salesforce products use annual contracts, and terms vary by agreement with sales. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ | Basic automation is limited to 5,000 Smart Flow credits per user a month. Verified Oct 11, 2026 · Salesmate plan comparison table |
| Seats | Priced per user per month for each user who needs access. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ | Paid plans charge per user. Verified Oct 11, 2026 · Salesmate: official product and plan documentation |
| Record limits | Free Suite, Starter Suite and Pro Suite: 10 GB data storage per org; Core: 10 GB per org plus 20 MB per user; Advanced and Max: 1 GB per user Order follows the six edition columns of the comparison table. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ | No record limit on any plan. Verified Oct 11, 2026 · Salesmate plan comparison table
|
| Pipelines |
|
|
| Roles and permissions | Not verified | Basic: fixed security roles; Pro, Business and Enterprise: custom roles Verified Oct 11, 2026 · Salesmate plan comparison table
|
| Automation limits | Core: 500,000 Flex Credits per org a year; Advanced: 1 million; Max: 2.75 million Order follows the Core, Advanced and Max columns; the Max plan card also states 2.75M Flex Credits per org per year. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ
| Pro: 5 sequences per user, Business: 10, Enterprise: 20 Sequences start at Pro, so the three values are read as Pro, Business and Enterprise. Verified Oct 11, 2026 · Salesmate plan comparison table
|
| Calling, SMS and email charges | Not verified | US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minute Calling needs a purchased number plus call credits that can be topped up; the FAQ says numbers start at USD 1.1 a month. Missed calls and voicemail have their own small per-minute charges. Verified Oct 11, 2026 · Salesmate call rates for US numbers and minutes, rendered
|
| Add-ons | Agentforce for Sales starts at USD 125 per user a month. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ
| Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons. No add-on prices are given on the pricing page. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons |
| Integrations | Gmail and Outlook email integration is listed in the edition comparison. Verified Oct 11, 2026 · Salesforce Sales Cloud pricing page, static text with edition table and FAQ
| Every plan includes the public REST APIs, mobile apps and a Chrome plugin. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons |
| Coverage note | Shown after selecting "Billed Monthly". Fees are charged in advance for each monthly period and are non-refundable. 15-day free trial for as many users as needed. |
1 requirement without reviewed evidence here
Not verified means the reviewed sources do not establish it; it does not mean a product lacks it or that it costs nothing.
- Minimum seats Salesforce: not verified · Salesmate: not verified