Elastic Email versus Mailgun

Price

• Elastic Email From $19/mo
  • Free: no subscription charge
  • Starter: $19.00 monthly
  • Pro: $49.00 monthly
• Mailgun From $15/mo
  • Free: no subscription charge
  • Basic: $15.00 monthly
  • Foundation: $35.00 monthly
  • Scale: $90.00 monthly
  • Enterprise: Vendor quotation required

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Sending volume

Elastic Email Paid tiers run from 50,000 to 10,000,000 emails a month.Free: 3,000 emails per monthStarter: 50,000 emails per monthPro: 50,000 emails per month

Mailgun Free: 100 emails per dayBasic: 10,000 emails per monthFoundation: 50,000 emails per monthScale: 100,000 emails per month

Sender domains

Elastic Email Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table.

Mailgun Free: 1 custom sending domainBasic: 1 custom sending domainFoundation: 1,000 custom sending domainsScale: 1,000 custom sending domains

Log retention

Elastic Email Free: 3 days of email logsStarter: 3 days of email logsPro: 7 days of email logs

Mailgun Free: 1 day of logsBasic: 1 day of logsFoundation: 5 days of logsScale: 30 days of logs

Webhooks and events

Elastic Email Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.Pro: Webhooks included

Mailgun Tracking, analytics and webhooks are listed from the Free plan up.

Dedicated IP

Elastic Email Starter: Private IP add-on: USD 40 a monthPro: Private IP add-on: USD 50 a month

Mailgun Extra dedicated IPs cost USD 59 per IP a month.Foundation: Available from the 50,000-email tier; one IP included from 100,000 emails a monthScale: One dedicated IP included, plus dedicated IP pools

Support

Elastic Email Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.

Mailgun Ticket, chat and phone support depend on the plan.Free: Ticket supportScale: Live phone and chat support

Overage charges

Elastic Email No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.

Mailgun Extra emails are billed at the start of each month for the previous month, together with the plan fee.

Limits to check

• Elastic Email Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.
• Mailgun Free and Basic allow 1 custom sending domain and 1 day of logs; Foundation raises this to 1,000 domains and 5 days, and Scale keeps 30 days.

Not verified yet

Every compared requirement has evidence for at least one.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

• Elastic Email profile and plans · View Elastic Email pricing
• Mailgun profile and plans · View Mailgun pricing