What the evidence answers

A reading of reviewed official documentation for Elastic Email and Mailjet. It is not a hands-on test, a ranking or a recommendation of one product.

Price

  • Elastic Email From $19/mo
    • Free: no subscription charge
    • Starter: $19.00 monthly
    • Pro: $49.00 monthly
  • Mailjet From $9/mo
    • Free: no subscription charge
    • Starter: $9.00 monthly
    • Essential: $19.00 monthly
    • Premium: $29.00 monthly
    • Custom: Vendor quotation required

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Sending volume
Elastic Email Paid tiers run from 50,000 to 10,000,000 emails a month.Free: 3,000 emails per monthStarter: 50,000 emails per monthPro: 50,000 emails per month
Mailjet Free: 6,000 emails per monthStarter: 8,000 emails per monthEssential: 15,000 emails per monthPremium: 15,000 emails per month
Webhooks and events
Elastic Email Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.Pro: Webhooks included
Mailjet APIs, SMTP relay and webhooks on Free and paid plans.
Dedicated IP
Elastic Email Starter: Private IP add-on: USD 40 a monthPro: Private IP add-on: USD 50 a month
Mailjet Premium: available on request from the 100,000-send tier.Custom: One dedicated IP, with the option to buy more
Support
Elastic Email Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.
Mailjet Phone and chat support start from the 50k plans.Free: Online support in the first month onlyStarter: Online supportPremium: Priority support
Overage charges
Elastic Email No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.
Mailjet You can keep sending after the plan's emails run out; extra emails are billed per 1,000, at a price the page text does not show.

Limits to check

  • Elastic Email Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.
  • Mailjet Unused emails do not roll over; they expire at the end of each billing cycle.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: Elastic Email: sender domains and log retention.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

  • Ask Mailjet about sender domains and log retention; our sources do not establish them yet.
Documented scope and limits; unverified dimensions remain unknown.
RequirementElastic EmailMailjet
Pricing
Who it is for
Email API and SMTP relay for transactional emails, notifications and bulk sending from your own software.

Verified Oct 11, 2026 · Elastic Email: official product and plan documentation

Email API, SMTP relay and webhooks, sold in plans that also cover marketing contacts and an email editor.

Verified Oct 11, 2026 · Mailjet: official product and plan documentation

Coverage limits
Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Unused emails do not roll over; they expire at the end of each billing cycle.

Verified Oct 11, 2026 · Mailjet: official product and plan documentation

Sending volume
Paid tiers run from 50,000 to 10,000,000 emails a month.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

  • Free 3,000 emails per month
  • Starter 50,000 emails per month
  • Pro 50,000 emails per month
  • Free 6,000 emails per month
  • Starter 8,000 emails per month
  • Essential 15,000 emails per month
  • Premium 15,000 emails per month
Sender domains
Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table.

No domain limit is stated.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Not verified
Log retention
  • Free 3 days of email logs
  • Starter 3 days of email logs
  • Pro 7 days of email logs
Not verified
Webhooks and events
Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.

Verified Oct 11, 2026 · Elastic Email: official product and plan documentation

  • Pro Webhooks included
APIs, SMTP relay and webhooks on Free and paid plans.

Verified Oct 11, 2026 · Mailjet: official product and plan documentation

Dedicated IP
  • Starter Private IP add-on: USD 40 a month
  • Pro Private IP add-on: USD 50 a month
Premium: available on request from the 100,000-send tier.

Verified Oct 11, 2026 · Mailjet: official product and plan documentation

  • Custom One dedicated IP, with the option to buy more
Support
Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.

The add-on price is not shown.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Phone and chat support start from the 50k plans.

The page does not say which plan names qualify.

Verified Oct 11, 2026 · Mailjet: official product and plan documentation

  • Free Online support in the first month only
  • Starter Online support
  • Premium Priority support
Overage charges
No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.

With auto-increase, the higher price applies only for the rest of the subscription period.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

You can keep sending after the plan's emails run out; extra emails are billed per 1,000, at a price the page text does not show.

Verified Oct 11, 2026 · Mailjet: official product and plan documentation

Coverage note

The table shows two prices for the two paid plans.

At the price shown; larger tiers are selected on the slider.

No daily sending limit.

Choose two or three products.