Elastic Email versus SendGrid

Price

• Elastic Email From $19/mo
  • Free: no subscription charge
  • Starter: $19.00 monthly
  • Pro: $49.00 monthly
• SendGrid From $19.95/mo
  • Free Trial: no subscription charge
  • Essentials: $19.95 monthly
  • Pro: $89.95 monthly
  • Premier: Vendor quotation required

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Sending volume

Elastic Email Paid tiers run from 50,000 to 10,000,000 emails a month.Free: 3,000 emails per monthStarter: 50,000 emails per monthPro: 50,000 emails per month

SendGrid Free Trial: 100 emails per dayEssentials: 50,000 to 100,000 emails a monthPro: 100,000 to 2,500,000 emails a month

Log retention

Elastic Email Free: 3 days of email logsStarter: 3 days of email logsPro: 7 days of email logs

SendGrid Free Trial: 3 days of searchable email activityEssentials: 3 days of searchable email activityPro: 7 days of searchable email activityPremier: 7 days of searchable email activity

Webhooks and events

Elastic Email Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.Pro: Webhooks included

SendGrid Free Trial: 1 event webhookEssentials: 2 event webhooksPro: 5 event webhooksPremier: 5 event webhooks

Dedicated IP

Elastic Email Starter: Private IP add-on: USD 40 a monthPro: Private IP add-on: USD 50 a month

SendGrid Pro and Premier include dedicated IPs; more can be purchased.Pro: 1 dedicated IP includedPremier: 1 dedicated IP included

Support

Elastic Email Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.

SendGrid Access to expert services and personalized support is listed as available for purchase.

Overage charges

Elastic Email No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.

SendGrid Sending past the plan's allowance may add overage charges on top of the monthly rate; the rate is not published on the pricing page.

Limits to check

• Elastic Email Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.
• SendGrid The only free option is a 60-day trial at 100 emails a day, not a permanent free plan.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: Elastic Email: sender domains.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

• Ask SendGrid about sender domains; our sources do not establish it yet.

• Elastic Email profile and plans · View Elastic Email pricing
• SendGrid profile and plans · Visit SendGrid