Documentation-based comparison
Elastic Email versus SMTP2GO
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
What the evidence answers
A reading of reviewed official documentation for Elastic Email and SMTP2GO. It is not a hands-on test, a ranking or a recommendation of one product.
Price
- Elastic Email From $19/mo
- Free: no subscription charge
- Starter: $19.00 monthly
- Pro: $49.00 monthly
- SMTP2GO From $15/mo
- Free: no subscription charge
- Starter: $15.00 monthly
- Starter: $150.00 annual ($12.50/mo equivalent)
- Professional: $75.00 monthly
- Professional: $750.00 annual ($62.50/mo equivalent)
- Premier: Vendor quotation required
Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.
Documented for both
- Sending volume
- Elastic Email Paid tiers run from 50,000 to 10,000,000 emails a month.Free: 3,000 emails per monthStarter: 50,000 emails per monthPro: 50,000 emails per month
- SMTP2GO Free: 1,000 emails per monthStarter: 10,000 emails per monthProfessional: 100,000 emails per monthPremier: More than 3,000,000 emails a month
- Sender domains
- Elastic Email Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table.
- SMTP2GO SPF and DKIM are set up automatically for your sending domains.
- Log retention
- Elastic Email Free: 3 days of email logsStarter: 3 days of email logsPro: 7 days of email logs
- SMTP2GO Free: 5 days of email reportingStarter: 30 days of email reportingProfessional: 30 days of email reporting
- Dedicated IP
- Elastic Email Starter: Private IP add-on: USD 40 a monthPro: Private IP add-on: USD 50 a month
- SMTP2GO Professional: Dedicated IP address included
- Support
- Elastic Email Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.
- SMTP2GO Starter: ticket, chat and phone support.Free: Ticket support; toll-free phone and live chat for the first 14 days onlyProfessional: Ticket, chat and phone support
- Overage charges
- Elastic Email No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.
- SMTP2GO Free: Extra emails are not permitted on Free.
Limits to check
- Elastic Email Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.
- SMTP2GO The free plan is limited to 200 emails a day and does not allow extra emails.
Not verified yet
Every compared requirement has evidence for at least one.
Documented for one product only, shown in the table below: Elastic Email: webhooks and events.
Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.
Next steps
- Ask SMTP2GO about webhooks and events; our sources do not establish it yet.
| Requirement | Elastic Email | SMTP2GO |
|---|---|---|
| Pricing | From $19/mo | From $15/mo |
| Who it is for | Email API and SMTP relay for transactional emails, notifications and bulk sending from your own software. Verified Oct 11, 2026 · Elastic Email: official product and plan documentation | Email delivery for transactional email from apps, everyday email from Outlook and marketing email with an unsubscribe link. Verified Oct 11, 2026 · SMTP2GO homepage |
| Coverage limits | Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ | The free plan is limited to 200 emails a day and does not allow extra emails. Verified Oct 11, 2026 · SMTP2GO pricing, loaded monthly plan cards |
| Sending volume | Paid tiers run from 50,000 to 10,000,000 emails a month. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ
|
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| Sender domains | Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table. No domain limit is stated. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ | SPF and DKIM are set up automatically for your sending domains. Verified Oct 11, 2026 · SMTP2GO homepage |
| Log retention |
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| Webhooks and events | Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events. Verified Oct 11, 2026 · Elastic Email: official product and plan documentation
| Not verified |
| Dedicated IP |
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| Support | Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times. The add-on price is not shown. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ | Starter: ticket, chat and phone support. Verified Oct 11, 2026 · SMTP2GO: official product and plan documentation
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| Overage charges | No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually. With auto-increase, the higher price applies only for the rest of the subscription period. Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ |
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| Coverage note | The table shows two prices for the two paid plans. At the price shown; larger tiers are selected on the slider. | At the default volume shown. |