What the evidence answers

A reading of reviewed official documentation for Elastic Email and SMTP2GO. It is not a hands-on test, a ranking or a recommendation of one product.

Price

  • Elastic Email From $19/mo
    • Free: no subscription charge
    • Starter: $19.00 monthly
    • Pro: $49.00 monthly
  • SMTP2GO From $15/mo
    • Free: no subscription charge
    • Starter: $15.00 monthly
    • Starter: $150.00 annual ($12.50/mo equivalent)
    • Professional: $75.00 monthly
    • Professional: $750.00 annual ($62.50/mo equivalent)
    • Premier: Vendor quotation required

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Sending volume
Elastic Email Paid tiers run from 50,000 to 10,000,000 emails a month.Free: 3,000 emails per monthStarter: 50,000 emails per monthPro: 50,000 emails per month
SMTP2GO Free: 1,000 emails per monthStarter: 10,000 emails per monthProfessional: 100,000 emails per monthPremier: More than 3,000,000 emails a month
Sender domains
Elastic Email Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table.
SMTP2GO SPF and DKIM are set up automatically for your sending domains.
Log retention
Elastic Email Free: 3 days of email logsStarter: 3 days of email logsPro: 7 days of email logs
SMTP2GO Free: 5 days of email reportingStarter: 30 days of email reportingProfessional: 30 days of email reporting
Dedicated IP
Elastic Email Starter: Private IP add-on: USD 40 a monthPro: Private IP add-on: USD 50 a month
SMTP2GO Professional: Dedicated IP address included
Support
Elastic Email Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.
SMTP2GO Starter: ticket, chat and phone support.Free: Ticket support; toll-free phone and live chat for the first 14 days onlyProfessional: Ticket, chat and phone support
Overage charges
Elastic Email No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.
SMTP2GO Free: Extra emails are not permitted on Free.

Limits to check

  • Elastic Email Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.
  • SMTP2GO The free plan is limited to 200 emails a day and does not allow extra emails.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: Elastic Email: webhooks and events.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

  • Ask SMTP2GO about webhooks and events; our sources do not establish it yet.
Documented scope and limits; unverified dimensions remain unknown.
RequirementElastic EmailSMTP2GO
Pricing
Who it is for
Email API and SMTP relay for transactional emails, notifications and bulk sending from your own software.

Verified Oct 11, 2026 · Elastic Email: official product and plan documentation

Email delivery for transactional email from apps, everyday email from Outlook and marketing email with an unsubscribe link.

Verified Oct 11, 2026 · SMTP2GO homepage

Coverage limits
Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

The free plan is limited to 200 emails a day and does not allow extra emails.

Verified Oct 11, 2026 · SMTP2GO pricing, loaded monthly plan cards

Sending volume
Paid tiers run from 50,000 to 10,000,000 emails a month.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

  • Free 3,000 emails per month
  • Starter 50,000 emails per month
  • Pro 50,000 emails per month
  • Free 1,000 emails per month
  • Starter 10,000 emails per month
  • Professional 100,000 emails per month
  • Premier More than 3,000,000 emails a month
Sender domains
Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table.

No domain limit is stated.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

SPF and DKIM are set up automatically for your sending domains.

Verified Oct 11, 2026 · SMTP2GO homepage

Log retention
  • Free 3 days of email logs
  • Starter 3 days of email logs
  • Pro 7 days of email logs
  • Free 5 days of email reporting
  • Starter 30 days of email reporting
  • Professional 30 days of email reporting
Webhooks and events
Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.

Verified Oct 11, 2026 · Elastic Email: official product and plan documentation

  • Pro Webhooks included
Not verified
Dedicated IP
  • Starter Private IP add-on: USD 40 a month
  • Pro Private IP add-on: USD 50 a month
  • Professional Dedicated IP address included
Support
Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.

The add-on price is not shown.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Starter: ticket, chat and phone support.

Verified Oct 11, 2026 · SMTP2GO: official product and plan documentation

  • Free Ticket support; toll-free phone and live chat for the first 14 days only
  • Professional Ticket, chat and phone support
Overage charges
No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.

With auto-increase, the higher price applies only for the rest of the subscription period.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

  • Free Extra emails are not permitted on Free.
Coverage note

The table shows two prices for the two paid plans.

At the price shown; larger tiers are selected on the slider.

At the default volume shown.

Choose two or three products.