What the evidence answers

A reading of reviewed official documentation for Brevo Transactional Email and Elastic Email. It is not a hands-on test, a ranking or a recommendation of one product.

Price

  • Brevo Transactional Email From $9/mo
    • Free: no subscription charge
    • Starter: $9.00 monthly
    • Standard: $18.00 monthly
    • Professional: $499.00 monthly
    • Enterprise: Vendor quotation required
  • Elastic Email From $19/mo
    • Free: no subscription charge
    • Starter: $19.00 monthly
    • Pro: $49.00 monthly

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Sending volume
Brevo Transactional Email Plans are priced on emails sent; contact-based pricing applies only to marketing features.Free: 300 emails per dayStarter: 5,000 emails per monthStandard: 5,000 emails per monthProfessional: 150,000 emails per month
Elastic Email Paid tiers run from 50,000 to 10,000,000 emails a month.Free: 3,000 emails per monthStarter: 50,000 emails per monthPro: 50,000 emails per month
Log retention
Brevo Transactional Email Flexible log retention is advertised; a numeric retention window is not stated on this page.
Elastic Email Free: 3 days of email logsStarter: 3 days of email logsPro: 7 days of email logs
Webhooks and events
Brevo Transactional Email Event webhooks and real-time tracking are listed.Free: Webhook support included
Elastic Email Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.Pro: Webhooks included
Dedicated IP
Brevo Transactional Email Dedicated IPs with custom warming schedules are offered to high-volume senders; no price is published.Enterprise: Dedicated IPs are part of the custom Enterprise plan
Elastic Email Starter: Private IP add-on: USD 40 a monthPro: Private IP add-on: USD 50 a month
Support
Brevo Transactional Email Free: Email supportStarter: Email support in 6 languagesProfessional: Phone support plus 3 hours a year with a deliverability specialistEnterprise: Tailored onboarding and CSM support
Elastic Email Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.
Overage charges
Brevo Transactional Email Pay-as-you-go email credits are an alternative to a plan: they do not expire and one email uses one credit.
Elastic Email No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.

Limits to check

  • Brevo Transactional Email Attachments are limited to 25 MB per email, and one API request can batch up to 1,000 emails.
  • Elastic Email Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: Elastic Email: sender domains.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

  • Ask Brevo Transactional Email about sender domains; our sources do not establish it yet.
Documented scope and limits; unverified dimensions remain unknown.
RequirementBrevo Transactional EmailElastic Email
Pricing
Who it is for
Transactional email sent by API or SMTP from your application, inside an all-in-one platform that also runs marketing campaigns.

Verified Oct 11, 2026 · Brevo Transactional Email: official product and plan documentation

Email API and SMTP relay for transactional emails, notifications and bulk sending from your own software.

Verified Oct 11, 2026 · Elastic Email: official product and plan documentation

Coverage limits
Attachments are limited to 25 MB per email, and one API request can batch up to 1,000 emails.

Verified Oct 11, 2026 · Brevo Transactional Email: official product and plan documentation

Starter does not list webhooks, inbound email processing or sub-accounts; only Pro adds them.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Sending volume
Plans are priced on emails sent; contact-based pricing applies only to marketing features.

Verified Oct 11, 2026 · Brevo Transactional Email: official product and plan documentation

  • Free 300 emails per day
  • Starter 5,000 emails per month
  • Standard 5,000 emails per month
  • Professional 150,000 emails per month
Paid tiers run from 50,000 to 10,000,000 emails a month.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

  • Free 3,000 emails per month
  • Starter 50,000 emails per month
  • Pro 50,000 emails per month
Sender domainsNot verified
Sending from your own domain with DNS validation, SPF and DKIM is listed in the plan table.

No domain limit is stated.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Log retention
Flexible log retention is advertised; a numeric retention window is not stated on this page.

Verified Oct 11, 2026 · Brevo Transactional Email: official product and plan documentation

  • Free 3 days of email logs
  • Starter 3 days of email logs
  • Pro 7 days of email logs
Webhooks and events
Event webhooks and real-time tracking are listed.

Verified Oct 11, 2026 · Brevo Transactional Email: official product and plan documentation

  • Free Webhook support included
Webhooks can report sends, opens, clicks, bounces, unsubscribes and other email events.

Verified Oct 11, 2026 · Elastic Email: official product and plan documentation

  • Pro Webhooks included
Dedicated IP
Dedicated IPs with custom warming schedules are offered to high-volume senders; no price is published.

Verified Oct 11, 2026 · Brevo Transactional Email: official product and plan documentation

  • Enterprise Dedicated IPs are part of the custom Enterprise plan
  • Starter Private IP add-on: USD 40 a month
  • Pro Private IP add-on: USD 50 a month
Support
  • Free Email support
  • Starter Email support in 6 languages
  • Professional Phone support plus 3 hours a year with a deliverability specialist
  • Enterprise Tailored onboarding and CSM support
Free support by in-app messenger or email, with a response expected within 24 hours; a paid Dedicated Support add-on shortens response times.

The add-on price is not shown.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Overage charges
Pay-as-you-go email credits are an alternative to a plan: they do not expire and one email uses one credit.

Pay-as-you-go does not include phone support; the credit price is not shown.

Verified Oct 11, 2026 · Brevo: official pricing page

No per-email overage: on reaching the sending limit the plan upgrades automatically if auto-increase is on, or you upgrade manually.

With auto-increase, the higher price applies only for the rest of the subscription period.

Verified Oct 11, 2026 · Elastic Email API pricing, plan table and FAQ

Coverage note

Starting volume.

The table shows two prices for the two paid plans.

At the price shown; larger tiers are selected on the slider.

Choose two or three products.