Documentation-based comparison
Pipedrive versus Salesmate
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
What the evidence answers
A reading of reviewed official documentation for Pipedrive and Salesmate. It is not a hands-on test, a ranking or a recommendation of one product.
Price
- Pipedrive From €168/yr per user
- Lite: €168.00 annual per seat (€14/mo equivalent)
- Growth: €468.00 annual per seat (€39/mo equivalent)
- Premium: €708.00 annual per seat (€59/mo equivalent)
- Ultimate: €948.00 annual per seat (€79/mo equivalent)
- Salesmate From $29/mo per user
- Basic: $29.00 monthly per seat
- Basic: $276.00 annual per seat ($23/mo equivalent)
- Pro: $49.00 monthly per seat
- Pro: $468.00 annual per seat ($39/mo equivalent)
- Business: $79.00 monthly per seat
- Business: $756.00 annual per seat ($63/mo equivalent)
These prices use different currencies and different billing periods. Read each with its own unit and conditions; they do not add up to one total or a cheaper product.
Documented for both
- Seats
- Pipedrive Every plan is priced per seat.
- Salesmate Paid plans charge per user.
- Record limits
- Pipedrive Contacts have no usage limit.Lite: 2,500 leads and deals per seatGrowth: 5,000 leads and deals per seatPremium: 15,000 leads and deals per seatUltimate: 20,000 leads and deals per seat
- Salesmate No record limit on any plan.Basic: 50 custom fieldsPro: 100 custom fieldsBusiness: 500 custom fieldsEnterprise: Unlimited custom fields.
- Pipelines
- Pipedrive Lite: Pipeline management is included from Lite.
- Salesmate Basic: Deal pipeline management is included from Basic.
- Roles and permissions
- Pipedrive Premium: 15 custom permission sets and 15 custom visibility groups per company.Ultimate: 25 custom permission sets and 25 custom visibility groups per company.
- Salesmate Basic: fixed security roles; Pro, Business and Enterprise: custom rolesPro: Pro adds field-based permissions and team management.
- Automation limits
- Pipedrive Each automation path allows 10 actions and 10 delay steps (3 delays on Growth) and runs for at most 90 days.Growth: 50 automations per companyPremium: 150 automations per companyUltimate: 250 automations per company
- Salesmate Pro: 5 sequences per user, Business: 10, Enterprise: 20Basic: 5,000 Smart Flow credits per user a monthPro: 10,000 Smart Flow credits per user a monthBusiness: 15,000 Smart Flow credits per user a monthEnterprise: 20,000 Smart Flow credits per user a month
- Add-ons
- Pipedrive LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41, Smart Docs from €32.50
- Salesmate Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons.
- Integrations
- Pipedrive More than 500 app integrations, including Zapier, Zoom and Lemlist.Growth: 1 synced email account per userPremium: 3 synced email accounts per userUltimate: 5 synced email accounts per user
- Salesmate Every plan includes the public REST APIs, mobile apps and a Chrome plugin.
Limits to check
- Pipedrive At the leads-and-deals limit, deals created by automations, LeadBooster, the API or imports go to a waitlist instead of the account.
- Salesmate Basic automation is limited to 5,000 Smart Flow credits per user a month.
Not verified yet
No reviewed evidence for either product on minimum seats.
Documented for one product only, shown in the table below: Salesmate: calling, SMS and email charges.
Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.
Next steps
- Ask Pipedrive about minimum seats and calling, SMS and email charges; our sources do not establish them yet.
- Ask Salesmate about minimum seats; our sources do not establish it yet.
| Requirement | Pipedrive | Salesmate |
|---|---|---|
| Pricing | From €168/yr per user | From $29/mo per user |
| Who it is for | Sales CRM for managing leads, deals, contacts and calendar events in pipelines. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note | Sales CRM for startups and small businesses that need deal pipeline management across channels. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons |
| Coverage limits | At the leads-and-deals limit, deals created by automations, LeadBooster, the API or imports go to a waitlist instead of the account. Manual additions are blocked until space is freed, a top-up is bought or the plan is upgraded; automatically created leads are discarded. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan | Basic automation is limited to 5,000 Smart Flow credits per user a month. Verified Oct 11, 2026 · Salesmate plan comparison table |
| Seats | Every plan is priced per seat. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note | Paid plans charge per user. Verified Oct 11, 2026 · Salesmate: official product and plan documentation |
| Record limits | Contacts have no usage limit. Contact-sync providers such as Google Contacts may impose their own limits. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan
| No record limit on any plan. Verified Oct 11, 2026 · Salesmate plan comparison table
|
| Pipelines |
|
|
| Roles and permissions |
| Basic: fixed security roles; Pro, Business and Enterprise: custom roles Verified Oct 11, 2026 · Salesmate plan comparison table
|
| Automation limits | Each automation path allows 10 actions and 10 delay steps (3 delays on Growth) and runs for at most 90 days. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan
| Pro: 5 sequences per user, Business: 10, Enterprise: 20 Sequences start at Pro, so the three values are read as Pro, Business and Enterprise. Verified Oct 11, 2026 · Salesmate plan comparison table
|
| Calling, SMS and email charges | Not verified | US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minute Calling needs a purchased number plus call credits that can be topped up; the FAQ says numbers start at USD 1.1 a month. Missed calls and voicemail have their own small per-minute charges. Verified Oct 11, 2026 · Salesmate call rates for US numbers and minutes, rendered
|
| Add-ons | LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41, Smart Docs from €32.50 Starting prices only; the billing period and unit are not stated. Premium already lists LeadBooster lead generation and routing. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note | Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons. No add-on prices are given on the pricing page. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons |
| Integrations | More than 500 app integrations, including Zapier, Zoom and Lemlist. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
| Every plan includes the public REST APIs, mobile apps and a Chrome plugin. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons |
| Coverage note | Leads and deals are counted together; no company can exceed 300,000. | Shown after selecting "Billed Monthly". Fees are charged in advance for each monthly period and are non-refundable. 15-day free trial for as many users as needed. |
1 requirement without reviewed evidence here
Not verified means the reviewed sources do not establish it; it does not mean a product lacks it or that it costs nothing.
- Minimum seats Pipedrive: not verified · Salesmate: not verified