Documentation-based comparison
Salesmate versus Zoho CRM
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
What the evidence answers
A reading of reviewed official documentation for Salesmate and Zoho CRM. It is not a hands-on test, a ranking or a recommendation of one product.
Price
- Salesmate From $29/mo per user
- Basic: $29.00 monthly per seat
- Basic: $276.00 annual per seat ($23/mo equivalent)
- Pro: $49.00 monthly per seat
- Pro: $468.00 annual per seat ($39/mo equivalent)
- Business: $79.00 monthly per seat
- Business: $756.00 annual per seat ($63/mo equivalent)
- Zoho CRM From €20/mo per user
- Free: no subscription charge
- Standard: €20.00 monthly per seat
- Standard: €168.00 annual per seat (€14/mo equivalent)
- Professional: €35.00 monthly per seat
- Professional: €276.00 annual per seat (€23/mo equivalent)
- Enterprise: €50.00 monthly per seat
These prices use different currencies. Read each with its own unit and conditions; they do not add up to one total or a cheaper product.
Documented for both
- Seats
- Salesmate Paid plans charge per user.
- Zoho CRM Free edition: up to 3 users.
- Record limits
- Salesmate No record limit on any plan.Basic: 50 custom fieldsPro: 100 custom fieldsBusiness: 500 custom fieldsEnterprise: Unlimited custom fields.
- Zoho CRM Extra file storage: €4.60 a month per 5 GB on paid editions, Extra data storage: €4 per 100 MB on Professional and aboveFree: 5,000 recordsStandard: 100,000 recordsProfessional: 10 GB of data storage, about 5 million records.Enterprise: 10 GB of data storage, about 5 million records.Ultimate: 10 GB of data storage, about 5 million records.
- Pipelines
- Salesmate Basic: Deal pipeline management is included from Basic.
- Zoho CRM Multiple pipelines start at Standard; Free does not include them.
- Roles and permissions
- Salesmate Basic: fixed security roles; Pro, Business and Enterprise: custom rolesPro: Pro adds field-based permissions and team management.
- Zoho CRM Profiles and roles in every edition, Field-level security from Professional, Data sharing rules: 15 per module on Enterprise and 100 on Ultimate
- Automation limits
- Salesmate Pro: 5 sequences per user, Business: 10, Enterprise: 20Basic: 5,000 Smart Flow credits per user a monthPro: 10,000 Smart Flow credits per user a monthBusiness: 15,000 Smart Flow credits per user a monthEnterprise: 20,000 Smart Flow credits per user a month
- Zoho CRM Workflow rules in every edition, including Free; Automation email notifications a day: Free 50 per user licence (at most 150); Standard: 100 per licence (at most 5,000); Professional: 200 per licence (at most 10,000); Enterprise: 500 per licence (at most 25,000); Ultimate: 1,000 per licence (at most 50,000)Professional: 3 active BlueprintsEnterprise: 50 active BlueprintsUltimate: 100 active Blueprints
- Calling, SMS and email charges
- Salesmate US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minuteBusiness: The power dialer and voicemail drop start at Business.
- Zoho CRM Standard: Built-in calling to make, receive and log sales calls is listed from Standard.
- Add-ons
- Salesmate Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons.
- Zoho CRM Team-user licences have limited permissions and separate purchase terms.
- Integrations
- Salesmate Every plan includes the public REST APIs, mobile apps and a Chrome plugin.
- Zoho CRM Telephony and PBX integrations include Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others; the Free column lists none.Free: 5,000 API credits a day per organizationStandard: 100,000 API credits a day per organizationProfessional: 500,000 API credits a day per organizationEnterprise: 1,000,000 API credits a day per organizationUltimate: Unlimited API credits a day per organization (2,000 per user licence).
Limits to check
- Salesmate Basic automation is limited to 5,000 Smart Flow credits per user a month.
- Zoho CRM Free stores up to 5,000 records (10 MB) and Standard up to 100,000 records (200 MB).
Not verified yet
No reviewed evidence for either product on minimum seats.
Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.
Next steps
- Ask Salesmate about minimum seats; our sources do not establish it yet.
- Ask Zoho CRM about minimum seats; our sources do not establish it yet.
| Requirement | Salesmate | Zoho CRM |
|---|---|---|
| Pricing | From $29/mo per user | From €20/mo per user |
| Who it is for | Sales CRM for startups and small businesses that need deal pipeline management across channels. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons | Sales CRM covering leads, deals, workflows and reports, with a free edition for up to three users. Verified Oct 11, 2026 · Zoho CRM pricing page, rendered in euros |
| Coverage limits | Basic automation is limited to 5,000 Smart Flow credits per user a month. Verified Oct 11, 2026 · Salesmate plan comparison table | Free stores up to 5,000 records (10 MB) and Standard up to 100,000 records (200 MB). Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits |
| Seats | Paid plans charge per user. Verified Oct 11, 2026 · Salesmate: official product and plan documentation | Free edition: up to 3 users. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation |
| Record limits | No record limit on any plan. Verified Oct 11, 2026 · Salesmate plan comparison table
| Extra file storage: €4.60 a month per 5 GB on paid editions, Extra data storage: €4 per 100 MB on Professional and above The billing period for extra data storage is not stated; accounts above 200 users pay €2 per 100 MB. Standard to Enterprise include 1 GB of file storage per organization and Ultimate 5 GB, plus storage per user licence. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
|
| Pipelines |
| Multiple pipelines start at Standard; Free does not include them. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits |
| Roles and permissions | Basic: fixed security roles; Pro, Business and Enterprise: custom roles Verified Oct 11, 2026 · Salesmate plan comparison table
| Profiles and roles in every edition, Field-level security from Professional, Data sharing rules: 15 per module on Enterprise and 100 on Ultimate Team-user licences give non-sales staff only partial access to CRM data outside their own team modules. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits |
| Automation limits | Pro: 5 sequences per user, Business: 10, Enterprise: 20 Sequences start at Pro, so the three values are read as Pro, Business and Enterprise. Verified Oct 11, 2026 · Salesmate plan comparison table
| Workflow rules in every edition, including Free; Automation email notifications a day: Free 50 per user licence (at most 150); Standard: 100 per licence (at most 5,000); Professional: 200 per licence (at most 10,000); Enterprise: 500 per licence (at most 25,000); Ultimate: 1,000 per licence (at most 50,000) For email notifications the per-licence or daily figure applies, whichever is lower. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
|
| Calling, SMS and email charges | US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minute Calling needs a purchased number plus call credits that can be topped up; the FAQ says numbers start at USD 1.1 a month. Missed calls and voicemail have their own small per-minute charges. Verified Oct 11, 2026 · Salesmate call rates for US numbers and minutes, rendered
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| Add-ons | Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons. No add-on prices are given on the pricing page. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons | Team-user licences have limited permissions and separate purchase terms. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation |
| Integrations | Every plan includes the public REST APIs, mobile apps and a Chrome plugin. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons | Telephony and PBX integrations include Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others; the Free column lists none. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
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| Coverage note | Shown after selecting "Billed Monthly". Fees are charged in advance for each monthly period and are non-refundable. 15-day free trial for as many users as needed. | For accounts with 1 to 200 users. Month-to-month billing per user. Local taxes such as VAT or GST are added. Zoho says there is no binding contract; plans can be changed at any time. |
1 requirement without reviewed evidence here
Not verified means the reviewed sources do not establish it; it does not mean a product lacks it or that it costs nothing.
- Minimum seats Salesmate: not verified · Zoho CRM: not verified