monday CRM vs Salesmate: pricing, capabilities and limits

What the evidence answers

A reading of reviewed official documentation for monday CRM and Salesmate. It is not a hands-on test, a ranking or a recommendation of one product.

Price

monday CRM From €18/mo per user
- Basic: €18.00 monthly per seat
- Basic: €144.00 annual per seat (€12/mo equivalent)
- Standard: €25.00 monthly per seat
- Standard: €204.00 annual per seat (€17/mo equivalent)
- Pro: €41.00 monthly per seat
- Pro: €336.00 annual per seat (€28/mo equivalent)
Salesmate From $29/mo per user
- Basic: $29.00 monthly per seat
- Basic: $276.00 annual per seat ($23/mo equivalent)
- Pro: $49.00 monthly per seat
- Pro: $468.00 annual per seat ($39/mo equivalent)
- Business: $79.00 monthly per seat
- Business: $756.00 annual per seat ($63/mo equivalent)

These prices use different currencies. Read each with its own unit and conditions; they do not add up to one total or a cheaper product.

Documented for both

Seats: monday CRM Price depends on the plan and the number of users.; Salesmate Paid plans charge per user.
Record limits: monday CRM Basic: 1,000 active contacts and dealsStandard: 10,000 active contacts and dealsPro: 100,000 active contacts and dealsUltimate: Unlimited contacts and deals.; Salesmate No record limit on any plan.Basic: 50 custom fieldsPro: 100 custom fieldsBusiness: 500 custom fieldsEnterprise: Unlimited custom fields.
Pipelines: monday CRM Basic: 1 workspace and up to 5 columns per board.Standard: 3 workspaces and up to 15 columns per board.Pro: 15 workspaces and up to 75 columns per board.; Salesmate Basic: Deal pipeline management is included from Basic.
Roles and permissions: monday CRM Ultimate: Advanced permissions are listed on Ultimate.; Salesmate Basic: fixed security roles; Pro, Business and Enterprise: custom rolesPro: Pro adds field-based permissions and team management.
Automation limits: monday CRM Standard: 250 custom automations a monthPro: 25,000 custom automations a monthUltimate: Enterprise-scale automations.; Salesmate Pro: 5 sequences per user, Business: 10, Enterprise: 20Basic: 5,000 Smart Flow credits per user a monthPro: 10,000 Smart Flow credits per user a monthBusiness: 15,000 Smart Flow credits per user a monthEnterprise: 20,000 Smart Flow credits per user a month
Calling, SMS and email charges: monday CRM Pro: Mass emails and email sequences start at Pro.; Salesmate US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minuteBusiness: The power dialer and voicemail drop start at Business.
Integrations: monday CRM Ultimate: 25,000 API calls a day; Salesmate Every plan includes the public REST APIs, mobile apps and a Chrome plugin.

Limits to check

monday CRM Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000.
Salesmate Basic automation is limited to 5,000 Smart Flow credits per user a month.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: monday CRM: minimum seats; Salesmate: add-ons.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

Ask monday CRM about add-ons; our sources do not establish it yet.
Ask Salesmate about minimum seats; our sources do not establish it yet.

Documented scope and limits; unverified dimensions remain unknown.
Requirement	monday CRM	Salesmate
Pricing	From €18/mo per user Compare all 4 plans	From $29/mo per user Compare all 4 plans
Who it is for	CRM for organizing a team's leads, contacts and deals. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Sales CRM for startups and small businesses that need deal pipeline management across channels. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons
Coverage limits	Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Basic automation is limited to 5,000 Smart Flow credits per user a month. Verified Oct 11, 2026 · Salesmate plan comparison table
Seats	Price depends on the plan and the number of users. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Paid plans charge per user. Verified Oct 11, 2026 · Salesmate: official product and plan documentation
Minimum seats	3 seats Teams of more than 40 users are quoted by sales. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Not verified
Record limits	Basic 1,000 active contacts and deals Standard 10,000 active contacts and deals Pro 100,000 active contacts and deals Ultimate Unlimited contacts and deals.	No record limit on any plan. Verified Oct 11, 2026 · Salesmate plan comparison table Basic 50 custom fields Pro 100 custom fields Business 500 custom fields Enterprise Unlimited custom fields.
Pipelines	Basic 1 workspace and up to 5 columns per board. Standard 3 workspaces and up to 15 columns per board. Pro 15 workspaces and up to 75 columns per board.	Basic Deal pipeline management is included from Basic.
Roles and permissions	Ultimate Advanced permissions are listed on Ultimate.	Basic: fixed security roles; Pro, Business and Enterprise: custom roles Verified Oct 11, 2026 · Salesmate plan comparison table Pro Pro adds field-based permissions and team management.
Automation limits	Standard 250 custom automations a month Pro 25,000 custom automations a month Ultimate Enterprise-scale automations.	Pro: 5 sequences per user, Business: 10, Enterprise: 20 Sequences start at Pro, so the three values are read as Pro, Business and Enterprise. Verified Oct 11, 2026 · Salesmate plan comparison table Basic 5,000 Smart Flow credits per user a month Pro 10,000 Smart Flow credits per user a month Business 15,000 Smart Flow credits per user a month Enterprise 20,000 Smart Flow credits per user a month
Calling, SMS and email charges	Pro Mass emails and email sequences start at Pro.	US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minute Calling needs a purchased number plus call credits that can be topped up; the FAQ says numbers start at USD 1.1 a month. Missed calls and voicemail have their own small per-minute charges. Verified Oct 11, 2026 · Salesmate call rates for US numbers and minutes, rendered Business The power dialer and voicemail drop start at Business.
Add-ons	Not verified	Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons. No add-on prices are given on the pricing page. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons
Integrations	Ultimate 25,000 API calls a day	Every plan includes the public REST APIs, mobile apps and a Chrome plugin. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons
Coverage note	Month-to-month billing per seat, shown for a 10-seat selection; plans start from 3 seats. Monthly plans are not discounted. Prices exclude tax. 14-day free trial. monday CRM tracks deals on boards; the page states workspace and board-column limits rather than a number of pipelines.	Shown after selecting "Billed Monthly". Fees are charged in advance for each monthly period and are non-refundable. 15-day free trial for as many users as needed.