HubSpot CRM vs Salesmate: pricing, capabilities and limits

What the evidence answers

A reading of reviewed official documentation for HubSpot CRM and Salesmate. It is not a hands-on test, a ranking or a recommendation of one product.

Price

HubSpot CRM From $20/mo per user
- Free CRM: no subscription charge
- Smart CRM Starter: $20.00 monthly per seat
- Smart CRM Professional: $50.00 monthly per seat
- Smart CRM Enterprise: $75.00 monthly per seat
- Sales Hub Starter: $20.00 monthly per seat
- Sales Hub Professional: $100.00 monthly per seat
Salesmate From $29/mo per user
- Basic: $29.00 monthly per seat
- Basic: $276.00 annual per seat ($23/mo equivalent)
- Pro: $49.00 monthly per seat
- Pro: $468.00 annual per seat ($39/mo equivalent)
- Business: $79.00 monthly per seat
- Business: $756.00 annual per seat ($63/mo equivalent)

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Seats: HubSpot CRM Full Sales Hub Professional or Enterprise functionality requires a Sales Professional or Sales Enterprise Seat.Customer Platform Starter: 10 users; Salesmate Paid plans charge per user.
Record limits: HubSpot CRM Free CRM: 1,000 contacts; Salesmate No record limit on any plan.Basic: 50 custom fieldsPro: 100 custom fieldsBusiness: 500 custom fieldsEnterprise: Unlimited custom fields.
Pipelines: HubSpot CRM Starter: 15 pipelines per account, Professional: 100 pipelines per account, Enterprise: 350 pipelines per accountFree CRM: One HubSpot-provided pipeline per object type.; Salesmate Basic: Deal pipeline management is included from Basic.
Roles and permissions: HubSpot CRM Starter and Professional use permission templates only; Enterprise can customize and save its own permission sets.; Salesmate Basic: fixed security roles; Pro, Business and Enterprise: custom rolesPro: Pro adds field-based permissions and team management.
Automation limits: HubSpot CRM Extra HubSpot Credits cost USD 0.01 each on Pay-as-You-Go, invoiced monthly in steps of 10 credits.Smart CRM Starter: 500 HubSpot Credits a monthSmart CRM Professional: 3,000 HubSpot Credits a monthSmart CRM Enterprise: 5,000 HubSpot Credits a monthSales Hub Starter: 500 HubSpot Credits a monthSales Hub Professional: 3,000 HubSpot Credits a monthSales Hub Enterprise: 5,000 HubSpot Credits a month; Salesmate Pro: 5 sequences per user, Business: 10, Enterprise: 20Basic: 5,000 Smart Flow credits per user a monthPro: 10,000 Smart Flow credits per user a monthBusiness: 15,000 Smart Flow credits per user a monthEnterprise: 20,000 Smart Flow credits per user a month
Calling, SMS and email charges: HubSpot CRM Sales Hub Starter: up to 500 calling minutes per account a month; Sales Hub Professional: up to 3,000 minutes; Sales Hub Enterprise: up to 12,000 minutes; Salesmate US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minuteBusiness: The power dialer and voicemail drop start at Business.
Add-ons: HubSpot CRM Sales Hub Professional: one-time onboarding fee of USD 1,500; Sales Hub Enterprise: one-time onboarding fee of USD 3,500; Salesmate Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons.
Integrations: HubSpot CRM Over 2,000 apps connect to the free CRM through HubSpot-built and third-party integrations.Free CRM: Gmail, Outlook and Microsoft Exchange inbox integrations are included in the free tools.; Salesmate Every plan includes the public REST APIs, mobile apps and a Chrome plugin.

Limits to check

HubSpot CRM Free accounts are limited to 1,000 contacts.
Salesmate Basic automation is limited to 5,000 Smart Flow credits per user a month.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: HubSpot CRM: minimum seats.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

Ask Salesmate about minimum seats; our sources do not establish it yet.

Documented scope and limits; unverified dimensions remain unknown.
Requirement	HubSpot CRM	Salesmate
Pricing	From $20/mo per user Compare all 10 plans	From $29/mo per user Compare all 4 plans
Who it is for	Free CRM database for up to two users that underpins every HubSpot product; paid editions add features and higher limits. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits	Sales CRM for startups and small businesses that need deal pipeline management across channels. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons
Coverage limits	Free accounts are limited to 1,000 contacts. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits	Basic automation is limited to 5,000 Smart Flow credits per user a month. Verified Oct 11, 2026 · Salesmate plan comparison table
Seats	Full Sales Hub Professional or Enterprise functionality requires a Sales Professional or Sales Enterprise Seat. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits Customer Platform Starter 10 users	Paid plans charge per user. Verified Oct 11, 2026 · Salesmate: official product and plan documentation
Minimum seats	No seat minimum for Sales Hub Starter, Professional or Enterprise for customers who joined after March 5, 2024. Existing customers stay on their earlier pricing model. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits	Not verified
Record limits	Free CRM 1,000 contacts	No record limit on any plan. Verified Oct 11, 2026 · Salesmate plan comparison table Basic 50 custom fields Pro 100 custom fields Business 500 custom fields Enterprise Unlimited custom fields.
Pipelines	Starter: 15 pipelines per account, Professional: 100 pipelines per account, Enterprise: 350 pipelines per account Totals across all object types, in the Starter, Professional and Enterprise order of the catalog tables. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits Free CRM One HubSpot-provided pipeline per object type.	Basic Deal pipeline management is included from Basic.
Roles and permissions	Starter and Professional use permission templates only; Enterprise can customize and save its own permission sets. Starter, Professional and Enterprise order of the Smart CRM table. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits	Basic: fixed security roles; Pro, Business and Enterprise: custom roles Verified Oct 11, 2026 · Salesmate plan comparison table Pro Pro adds field-based permissions and team management.
Automation limits	Extra HubSpot Credits cost USD 0.01 each on Pay-as-You-Go, invoiced monthly in steps of 10 credits. A capacity pack adds 1,000 credits a month for USD 10 for the rest of the term. Included credits reset monthly and do not roll over. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits Smart CRM Starter 500 HubSpot Credits a month Smart CRM Professional 3,000 HubSpot Credits a month Smart CRM Enterprise 5,000 HubSpot Credits a month Sales Hub Starter 500 HubSpot Credits a month Sales Hub Professional 3,000 HubSpot Credits a month Sales Hub Enterprise 5,000 HubSpot Credits a month	Pro: 5 sequences per user, Business: 10, Enterprise: 20 Sequences start at Pro, so the three values are read as Pro, Business and Enterprise. Verified Oct 11, 2026 · Salesmate plan comparison table Basic 5,000 Smart Flow credits per user a month Pro 10,000 Smart Flow credits per user a month Business 15,000 Smart Flow credits per user a month Enterprise 20,000 Smart Flow credits per user a month
Calling, SMS and email charges	Sales Hub Starter: up to 500 calling minutes per account a month; Sales Hub Professional: up to 3,000 minutes; Sales Hub Enterprise: up to 12,000 minutes Calling is not supported in all countries; receiving calls needs a HubSpot-provided number. Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits	US local number: USD 1.2650 a month, US toll-free number: USD 2.3651 a month, Incoming calls answered in the browser: USD 0.0138 a minute, Outgoing calls from a US number: USD 0.0199 a minute, Call recording: USD 0.0028 a minute Calling needs a purchased number plus call credits that can be topped up; the FAQ says numbers start at USD 1.1 a month. Missed calls and voicemail have their own small per-minute charges. Verified Oct 11, 2026 · Salesmate call rates for US numbers and minutes, rendered Business The power dialer and voicemail drop start at Business.
Add-ons	Sales Hub Professional: one-time onboarding fee of USD 1,500; Sales Hub Enterprise: one-time onboarding fee of USD 3,500 Verified Oct 11, 2026 · HubSpot Product & Services Catalog: seats, credits, pricing and limits	Calling and texting, extra Smart Flow credits, a dedicated IP address and AI agent credits are sold as add-ons. No add-on prices are given on the pricing page. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons
Integrations	Over 2,000 apps connect to the free CRM through HubSpot-built and third-party integrations. Verified Oct 11, 2026 · HubSpot CRM: official product and plan documentation Free CRM Gmail, Outlook and Microsoft Exchange inbox integrations are included in the free tools.	Every plan includes the public REST APIs, mobile apps and a Chrome plugin. Verified Oct 11, 2026 · Salesmate pricing page, default (annual) view with FAQ and add-ons
Coverage note	"Starts at" price per seat a month; additional Core Seats cost the same. The catalog does not state whether this edition needs an annual commitment. Credits power AI agents and some automation; they reset monthly and unused credits do not roll over.	Shown after selecting "Billed Monthly". Fees are charged in advance for each monthly period and are non-refundable. 15-day free trial for as many users as needed.