Documentation-based comparison
Power Automate versus Tray.ai
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
What the evidence answers
A reading of reviewed official documentation for Power Automate and Tray.ai. It is not a hands-on test, a ranking or a recommendation of one product.
Price
- Power Automate From $180/yr per user
- Premium: $180.00 annual per seat ($15/mo equivalent)
- Process: $1,800.00 annual per unknown ($150/mo equivalent)
- Hosted Process: $2,580.00 annual per unknown ($215/mo equivalent)
- Tray.ai Quote only
- Pro: Vendor quotation required
- Team: Vendor quotation required
- Enterprise: Vendor quotation required
A complete like-for-like price comparison is not established; the next checks say what is missing.
Documented for both
- Usage definition
- Power Automate Power Platform requests: every connector call, HTTP action and built-in action (even initialising a variable or a compose step) counts, successful or failed, including retries and pagination.
- Tray.ai Every step that runs is a task, including the webhook trigger; Loop and boolean steps count each time they run, once per list item, plus the loop's final check; Example: a webhook delivering 2 records through Clearbit, a loop, a boolean and Slack used 9 tasks in one run
- Included volume
- Power Automate Premium: 40,000 Power Platform requests per user per 24 hoursProcess: 250,000 Power Platform requests per flow per 24 hours, independent of the users' licences; Up to 10 Process licences can be stacked on one flow, each adding 250,000 requests; Or one licence can be shared by up to 25 solution-aware flows in a flow group, without stacking
- Tray.ai Task volume is a contracted entitlement, shown as an allowance line in the usage dashboard.Pro: 3 workspaces; 7-day insights and 7-day log retentionTeam: 20 workspaces; 30-day insights; 7-day log retention that can be extendedEnterprise: Unlimited workspaces; 180-day insights
- Premium integrations
- Power Automate The 30-day free trial covers UI-based cloud flows and standard connectors.
- Tray.ai 700+ connectors and connector development are included in all plans.
- Hosting responsibility
- Power Automate Process: A bot runs one unattended desktop flow at a time on its assigned machine; concurrent runs need more bots.Hosted Process: Unattended automation on a Microsoft-managed virtual machine hosted on Azure.
- Tray.ai Enterprise: Regional hosting, Advanced on-premise connectivity, SSO and HIPAA
- AI charges
- Power Automate AI-powered runtime such as agents is outside the request limits and consumes Copilot Credits.
- Tray.ai AI connectors convert input and output tokens into tasks at a token-to-task ratio set in your contract, available from support.
- Overage charges
- Power Automate No per-request charge is listed; Microsoft may enforce limits by throttling; Capacity is added to the user or flow that exceeds its limit; Each Power Platform requests add-on raises a limit by 50,000 requests per 24 hours, and several can be assigned
- Tray.ai Admins can cap monthly tasks per workspace, for example for sandbox or development workspaces; Retries are not charged
Limits to check
- Power Automate A cloud flow uses its owner's licence; if the owner leaves the organisation, the flow falls back to the Low performance profile.
- Tray.ai Pro allows 3 workspaces, Team 20 and Enterprise unlimited; regional hosting, log streaming and on-premise connectivity are Enterprise features.
Not verified yet
Every compared requirement has evidence for at least one.
Documented for one product only, shown in the table below: Power Automate: trigger polling.
Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.
Next steps
- Request a written quote from Tray.ai for your seats, usage and term.
- Ask Tray.ai about trigger polling; our sources do not establish it yet.
| Requirement | Power Automate | Tray.ai |
|---|---|---|
| Pricing | From $180/yr per user | Quote only |
| Who it is for | Cloud flows, attended desktop flows (RPA) and process mining for individual users. Verified Oct 11, 2026 · Microsoft Power Automate pricing page | One governed platform (Tray iPaaS) for integration, automation, MCP services and AI agents, sold by quote. Verified Oct 11, 2026 · Tray.ai iPaaS pricing page: plans, add-ons and FAQ |
| Coverage limits | A cloud flow uses its owner's licence; if the owner leaves the organisation, the flow falls back to the Low performance profile. Verified Oct 11, 2026 · Microsoft Learn: Power Automate limits and configuration | Pro allows 3 workspaces, Team 20 and Enterprise unlimited; regional hosting, log streaming and on-premise connectivity are Enterprise features. Verified Oct 11, 2026 · Tray.ai iPaaS pricing page: plans, add-ons and FAQ |
| Usage definition | Power Platform requests: every connector call, HTTP action and built-in action (even initialising a variable or a compose step) counts, successful or failed, including retries and pagination. Verified Oct 11, 2026 · Microsoft Learn: Power Platform request limits and allocations | Every step that runs is a task, including the webhook trigger; Loop and boolean steps count each time they run, once per list item, plus the loop's final check; Example: a webhook delivering 2 records through Clearbit, a loop, a boolean and Slack used 9 tasks in one run Tray describes a task as roughly one workflow step each time it runs; a connector that makes several API calls in one step counts once. Retries are not charged. Each Connectivity API Call Connector request is 1 task. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is |
| Included volume |
| Task volume is a contracted entitlement, shown as an allowance line in the usage dashboard. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is
|
| Trigger polling | Scheduled (recurrence) flows can run as often as every 60 seconds. Connector polling intervals are not stated. Verified Oct 11, 2026 · Microsoft Learn: Power Automate limits and configuration | Not verified |
| Premium integrations | The 30-day free trial covers UI-based cloud flows and standard connectors. Flows that use a custom connector need a premium or trial licence (Microsoft Learn limits page). Verified Oct 11, 2026 · Microsoft Power Automate pricing page | 700+ connectors and connector development are included in all plans. Verified Oct 11, 2026 · Tray.ai iPaaS pricing page: plans, add-ons and FAQ |
| Hosting responsibility |
|
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| AI charges | AI-powered runtime such as agents is outside the request limits and consumes Copilot Credits. Agent flows are metered through Microsoft Copilot Studio, not Power Platform requests. Copilot Studio is sold as prepaid Copilot Credit Commit Units, up to 20% cheaper bought up front, with pay-as-you-go coverage when prepaid credits run out; no credit price is shown. Verified Oct 11, 2026 · Microsoft Learn: Power Platform request limits and allocations | AI connectors convert input and output tokens into tasks at a token-to-task ratio set in your contract, available from support. Merlin Text Generation, Merlin Text Analysis and AI-Agent-Utils generate token usage; document processing (Merlin IDP) counts pages. Agent Development (Agent Gateway for MCP and Merlin Agent Builder) is an add-on. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is |
| Overage charges | No per-request charge is listed; Microsoft may enforce limits by throttling; Capacity is added to the user or flow that exceeds its limit; Each Power Platform requests add-on raises a limit by 50,000 requests per 24 hours, and several can be assigned A cloud flow that is throttled consistently for 14 days is turned off (Microsoft Learn limits page). The add-on price is not on the pricing page. Verified Oct 11, 2026 · Microsoft Learn: Power Platform request limits and allocations | Admins can cap monthly tasks per workspace, for example for sandbox or development workspaces; Retries are not charged Usage alerts go out at 80% and 100% of the task entitlement, which includes AI token tasks. No overage rate is published. Verified Oct 11, 2026 · Tray.ai docs: usage and billing, what a task is |