Tray.ai versus Workato

Price

• Tray.ai Quote only
  • Pro: Vendor quotation required
  • Team: Vendor quotation required
  • Enterprise: Vendor quotation required
• Workato Quote only
  • Standard: Vendor quotation required
  • Business MCP: Vendor quotation required
  • Enterprise MCP: Vendor quotation required
  • Workato ONE: Vendor quotation required

A complete like-for-like price comparison is not established; the next checks say what is missing.

Documented for both

Usage definition

Tray.ai Every step that runs is a task, including the webhook trigger; Loop and boolean steps count each time they run, once per list item, plus the loop's final check; Example: a webhook delivering 2 records through Clearbit, a loop, a boolean and Slack used 9 tasks in one run

Workato Triggers do not count as Tasks, whatever the connector; Each action step counts as 1 Task, in any connector; Control-flow steps (IF, loops, Stop job, error handlers) do not count; steps inside them count each time they run, once per loop iteration; Successful steps count even if the job later fails; Document-processing pages and Event streams events are measured separately, not as Tasks; A bulk or batch action counts as 1 Task however many records it processes; AI by Workato action steps count as more than one Task each, at a rate set in your contract

Included volume

Tray.ai Task volume is a contracted entitlement, shown as an allowance line in the usage dashboard.Pro: 3 workspaces; 7-day insights and 7-day log retentionTeam: 20 workspaces; 30-day insights; 7-day log retention that can be extendedEnterprise: Unlimited workspaces; 180-day insights

Workato Usage draws on one purchased balance of Workato credits shared by workflows, document processing and agents.Standard: 1 concurrent job; 30-day log retentionBusiness MCP: 1 concurrent jobEnterprise MCP: 15 concurrent jobs; flexible 90-day log retentionWorkato ONE: 30 concurrent jobs

Premium integrations

Tray.ai 700+ connectors and connector development are included in all plans.

Workato 1,200+ pre-built connectors included for every user; Unlimited workspaces and usersEnterprise MCP: Data pipelines, Event streams, Intelligent document processing, AI by Workato

Hosting responsibility

Tray.ai Enterprise: Regional hosting, Advanced on-premise connectivity, SSO and HIPAA

Workato Connecting on-premises apps and databases requires an on-premises gateway (agent).Business MCP: 3 on-premises agentsEnterprise MCP: 10 on-premises agentsWorkato ONE: 30 on-premises agents

AI charges

Tray.ai AI connectors convert input and output tokens into tasks at a token-to-task ratio set in your contract, available from support.

Workato Genies (agents) are measured per prompt sent, by users or by systems; Skills are included when a Genie invokes them and billed as Tasks when invoked over MCP

Overage charges

Tray.ai Admins can cap monthly tasks per workspace, for example for sandbox or development workspaces; Retries are not charged

Workato No overage rate is published; Workato offers to help forecast usage and prevent overconsumption.

Limits to check

• Tray.ai Pro allows 3 workspaces, Team 20 and Enterprise unlimited; regional hosting, log streaming and on-premise connectivity are Enterprise features.
• Workato Concurrency: 1 job at a time on Standard and Business MCP, 15 on Enterprise MCP, 30 on Workato ONE

Not verified yet

No reviewed evidence for either product on trigger polling.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

• Request a written quote from Tray.ai for your seats, usage and term.
• Request a written quote from Workato for your seats, usage and term.
• Ask Tray.ai about trigger polling; our sources do not establish it yet.
• Ask Workato about trigger polling; our sources do not establish it yet.

• Tray.ai profile and plans · View Tray.ai pricing
• Workato profile and plans · View Workato pricing