Close versus Pipedrive

Price

• Close From $19/mo per user
  • Solo: $19.00 monthly per seat
  • Solo: $108.00 annual per seat ($9/mo equivalent)
  • Essentials: $49.00 monthly per seat
  • Essentials: $420.00 annual per seat ($35/mo equivalent)
  • Growth: $109.00 monthly per seat
  • Growth: $1,188.00 annual per seat ($99/mo equivalent)
• Pipedrive From €168/yr per user
  • Lite: €168.00 annual per seat (€14/mo equivalent)
  • Growth: €468.00 annual per seat (€39/mo equivalent)
  • Premium: €708.00 annual per seat (€59/mo equivalent)
  • Ultimate: €948.00 annual per seat (€79/mo equivalent)

These prices use different currencies and different billing periods. Read each with its own unit and conditions; they do not add up to one total or a cheaper product.

Documented for both

Seats

Close Paid plans charge per user.Solo: 1 user

Pipedrive Every plan is priced per seat.

Record limits

Close 250 custom fields on every plan.Solo: 10,000 leadsEssentials: Unlimited contacts and leads.

Pipedrive Contacts have no usage limit.Lite: 2,500 leads and deals per seatGrowth: 5,000 leads and deals per seatPremium: 15,000 leads and deals per seatUltimate: 20,000 leads and deals per seat

Pipelines

Close Up to 300 opportunities per lead, tracked across multiple opportunity pipelines.Essentials: Essentials adds pipelines and team-level visibility.

Pipedrive Lite: Pipeline management is included from Lite.

Roles and permissions

Close Every plan assigns users to four predefined roles; only Scale can create custom roles.

Pipedrive Premium: 15 custom permission sets and 15 custom visibility groups per company.Ultimate: 25 custom permission sets and 25 custom visibility groups per company.

Automation limits

Close Solo: No workflows; 500 AI credits per user a month.Essentials: No workflows; 1,000 AI credits per user in a shared pool, up to 10,000 a month.Growth: Automated workflows; 1,500 AI credits per user in a shared pool, up to 15,000 a month.Scale: 2,000 AI credits per user in a shared pool, up to 20,000 a month.

Pipedrive Each automation path allows 10 actions and 10 delay steps (3 delays on Growth) and runs for at most 90 days.Growth: 50 automations per companyPremium: 150 automations per companyUltimate: 250 automations per company

Add-ons

Close Call Assistant: USD 50 a month per organization plus USD 0.02 a minute, Extra organizations: USD 50 a month each; Growth and Scale include one free secondary organization

Pipedrive LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41, Smart Docs from €32.50

Integrations

Close Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly.Solo: 3 connected email accountsEssentials: 3 connected email accountsGrowth: 10 connected email accountsScale: 10 connected email accounts

Pipedrive More than 500 app integrations, including Zapier, Zoom and Lemlist.Growth: 1 synced email account per userPremium: 3 synced email accounts per userUltimate: 5 synced email accounts per user

Limits to check

• Close Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month.
• Pipedrive At the leads-and-deals limit, deals created by automations, LeadBooster, the API or imports go to a waitlist instead of the account.

Not verified yet

No reviewed evidence for either product on minimum seats.

Documented for one product only, shown in the table below: Close: calling, SMS and email charges.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

• Ask Close about minimum seats; our sources do not establish it yet.
• Ask Pipedrive about minimum seats and calling, SMS and email charges; our sources do not establish them yet.

• Close profile and plans · View Close pricing
• Pipedrive profile and plans · View Pipedrive pricing