Documentation-based comparison
Close versus monday CRM
Compare documented scope and conditions. Unknowns remain unknown; different billing units do not establish a cost winner.
What the evidence answers
A reading of reviewed official documentation for Close and monday CRM. It is not a hands-on test, a ranking or a recommendation of one product.
Price
- Close From $19/mo per user
- Solo: $19.00 monthly per seat
- Solo: $108.00 annual per seat ($9/mo equivalent)
- Essentials: $49.00 monthly per seat
- Essentials: $420.00 annual per seat ($35/mo equivalent)
- Growth: $109.00 monthly per seat
- Growth: $1,188.00 annual per seat ($99/mo equivalent)
- monday CRM From €18/mo per user
- Basic: €18.00 monthly per seat
- Basic: €144.00 annual per seat (€12/mo equivalent)
- Standard: €25.00 monthly per seat
- Standard: €204.00 annual per seat (€17/mo equivalent)
- Pro: €41.00 monthly per seat
- Pro: €336.00 annual per seat (€28/mo equivalent)
These prices use different currencies. Read each with its own unit and conditions; they do not add up to one total or a cheaper product.
Documented for both
- Seats
- Close Paid plans charge per user.Solo: 1 user
- monday CRM Price depends on the plan and the number of users.
- Record limits
- Close 250 custom fields on every plan.Solo: 10,000 leadsEssentials: Unlimited contacts and leads.
- monday CRM Basic: 1,000 active contacts and dealsStandard: 10,000 active contacts and dealsPro: 100,000 active contacts and dealsUltimate: Unlimited contacts and deals.
- Pipelines
- Close Up to 300 opportunities per lead, tracked across multiple opportunity pipelines.Essentials: Essentials adds pipelines and team-level visibility.
- monday CRM Basic: 1 workspace and up to 5 columns per board.Standard: 3 workspaces and up to 15 columns per board.Pro: 15 workspaces and up to 75 columns per board.
- Roles and permissions
- Close Every plan assigns users to four predefined roles; only Scale can create custom roles.
- monday CRM Ultimate: Advanced permissions are listed on Ultimate.
- Automation limits
- Close Solo: No workflows; 500 AI credits per user a month.Essentials: No workflows; 1,000 AI credits per user in a shared pool, up to 10,000 a month.Growth: Automated workflows; 1,500 AI credits per user in a shared pool, up to 15,000 a month.Scale: 2,000 AI credits per user in a shared pool, up to 20,000 a month.
- monday CRM Standard: 250 custom automations a monthPro: 25,000 custom automations a monthUltimate: Enterprise-scale automations.
- Calling, SMS and email charges
- Close Call recordings kept 30 days on Solo and Essentials, 90 days on Growth, unlimited on Scale; Calling is charged by usage; the free trial includes USD 5 of calling and enrichment credits; SMS to US numbers requires A2P 10DLC registration; Rented phone lines from USD 1 per line a month, or bring your own lineGrowth: The power dialer starts at Growth.
- monday CRM Pro: Mass emails and email sequences start at Pro.
- Integrations
- Close Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly.Solo: 3 connected email accountsEssentials: 3 connected email accountsGrowth: 10 connected email accountsScale: 10 connected email accounts
- monday CRM Ultimate: 25,000 API calls a day
Limits to check
- Close Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month.
- monday CRM Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000.
Not verified yet
Every compared requirement has evidence for at least one.
Documented for one product only, shown in the table below: Close: add-ons; monday CRM: minimum seats.
Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.
Next steps
- Ask Close about minimum seats; our sources do not establish it yet.
- Ask monday CRM about add-ons; our sources do not establish it yet.
| Requirement | Close | monday CRM |
|---|---|---|
| Pricing | From $19/mo per user | From €18/mo per user |
| Who it is for | Sales CRM with built-in calling, email, SMS and workflows, plus an AI sales agent. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ | CRM for organizing a team's leads, contacts and deals. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ |
| Coverage limits | Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ | Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ |
| Seats | Paid plans charge per user. Verified Oct 11, 2026 · Close: official product and plan documentation
| Price depends on the plan and the number of users. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ |
| Minimum seats | Not verified | 3 seats Teams of more than 40 users are quoted by sales. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ |
| Record limits | 250 custom fields on every plan. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ
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| Pipelines | Up to 300 opportunities per lead, tracked across multiple opportunity pipelines. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ
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| Roles and permissions | Every plan assigns users to four predefined roles; only Scale can create custom roles. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ |
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| Automation limits |
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| Calling, SMS and email charges | Call recordings kept 30 days on Solo and Essentials, 90 days on Growth, unlimited on Scale; Calling is charged by usage; the free trial includes USD 5 of calling and enrichment credits; SMS to US numbers requires A2P 10DLC registration; Rented phone lines from USD 1 per line a month, or bring your own line Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ
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| Add-ons | Call Assistant: USD 50 a month per organization plus USD 0.02 a minute, Extra organizations: USD 50 a month each; Growth and Scale include one free secondary organization Call Assistant records, summarizes and transcribes calls. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ | Not verified |
| Integrations | Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly. Zapier connects 2,000+ further apps. API access uses API keys or OAuth, with an event log. Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ
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| Coverage note | Monthly billing per user; can be upgraded, downgraded or cancelled at any time. 30-day money-back guarantee; 14-day free trial without a credit card. Credits refresh monthly with no rollover; additional credits can be bought. | Month-to-month billing per seat, shown for a 10-seat selection; plans start from 3 seats. Monthly plans are not discounted. Prices exclude tax. 14-day free trial. monday CRM tracks deals on boards; the page states workspace and board-column limits rather than a number of pipelines. |