What the evidence answers

A reading of reviewed official documentation for Close and monday CRM. It is not a hands-on test, a ranking or a recommendation of one product.

Price

  • Close From $19/mo per user
    • Solo: $19.00 monthly per seat
    • Solo: $108.00 annual per seat ($9/mo equivalent)
    • Essentials: $49.00 monthly per seat
    • Essentials: $420.00 annual per seat ($35/mo equivalent)
    • Growth: $109.00 monthly per seat
    • Growth: $1,188.00 annual per seat ($99/mo equivalent)
  • monday CRM From €18/mo per user
    • Basic: €18.00 monthly per seat
    • Basic: €144.00 annual per seat (€12/mo equivalent)
    • Standard: €25.00 monthly per seat
    • Standard: €204.00 annual per seat (€17/mo equivalent)
    • Pro: €41.00 monthly per seat
    • Pro: €336.00 annual per seat (€28/mo equivalent)

These prices use different currencies. Read each with its own unit and conditions; they do not add up to one total or a cheaper product.

Documented for both

Seats
Close Paid plans charge per user.Solo: 1 user
monday CRM Price depends on the plan and the number of users.
Record limits
Close 250 custom fields on every plan.Solo: 10,000 leadsEssentials: Unlimited contacts and leads.
monday CRM Basic: 1,000 active contacts and dealsStandard: 10,000 active contacts and dealsPro: 100,000 active contacts and dealsUltimate: Unlimited contacts and deals.
Pipelines
Close Up to 300 opportunities per lead, tracked across multiple opportunity pipelines.Essentials: Essentials adds pipelines and team-level visibility.
monday CRM Basic: 1 workspace and up to 5 columns per board.Standard: 3 workspaces and up to 15 columns per board.Pro: 15 workspaces and up to 75 columns per board.
Roles and permissions
Close Every plan assigns users to four predefined roles; only Scale can create custom roles.
monday CRM Ultimate: Advanced permissions are listed on Ultimate.
Automation limits
Close Solo: No workflows; 500 AI credits per user a month.Essentials: No workflows; 1,000 AI credits per user in a shared pool, up to 10,000 a month.Growth: Automated workflows; 1,500 AI credits per user in a shared pool, up to 15,000 a month.Scale: 2,000 AI credits per user in a shared pool, up to 20,000 a month.
monday CRM Standard: 250 custom automations a monthPro: 25,000 custom automations a monthUltimate: Enterprise-scale automations.
Calling, SMS and email charges
Close Call recordings kept 30 days on Solo and Essentials, 90 days on Growth, unlimited on Scale; Calling is charged by usage; the free trial includes USD 5 of calling and enrichment credits; SMS to US numbers requires A2P 10DLC registration; Rented phone lines from USD 1 per line a month, or bring your own lineGrowth: The power dialer starts at Growth.
monday CRM Pro: Mass emails and email sequences start at Pro.
Integrations
Close Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly.Solo: 3 connected email accountsEssentials: 3 connected email accountsGrowth: 10 connected email accountsScale: 10 connected email accounts
monday CRM Ultimate: 25,000 API calls a day

Limits to check

  • Close Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month.
  • monday CRM Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: Close: add-ons; monday CRM: minimum seats.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

  • Ask Close about minimum seats; our sources do not establish it yet.
  • Ask monday CRM about add-ons; our sources do not establish it yet.
Documented scope and limits; unverified dimensions remain unknown.
RequirementClosemonday CRM
Pricing
From $19/mo per user

Compare all 4 plans

From €18/mo per user

Compare all 4 plans

Who it is for
Sales CRM with built-in calling, email, SMS and workflows, plus an AI sales agent.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

CRM for organizing a team's leads, contacts and deals.

Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ

Coverage limits
Calling and SMS are charged by usage at cost on top of seats; most outbound calls cost about USD 0.02 a minute and numbers start at about USD 1 a month.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000.

Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ

Seats
Paid plans charge per user.

Verified Oct 11, 2026 · Close: official product and plan documentation

  • Solo 1 user
Price depends on the plan and the number of users.

Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ

Minimum seatsNot verified
3 seats

Teams of more than 40 users are quoted by sales.

Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ

Record limits
250 custom fields on every plan.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

  • Solo 10,000 leads
  • Essentials Unlimited contacts and leads.
  • Basic 1,000 active contacts and deals
  • Standard 10,000 active contacts and deals
  • Pro 100,000 active contacts and deals
  • Ultimate Unlimited contacts and deals.
Pipelines
Up to 300 opportunities per lead, tracked across multiple opportunity pipelines.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

  • Essentials Essentials adds pipelines and team-level visibility.
  • Basic 1 workspace and up to 5 columns per board.
  • Standard 3 workspaces and up to 15 columns per board.
  • Pro 15 workspaces and up to 75 columns per board.
Roles and permissions
Every plan assigns users to four predefined roles; only Scale can create custom roles.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

  • Ultimate Advanced permissions are listed on Ultimate.
Automation limits
  • Solo No workflows; 500 AI credits per user a month.
  • Essentials No workflows; 1,000 AI credits per user in a shared pool, up to 10,000 a month.
  • Growth Automated workflows; 1,500 AI credits per user in a shared pool, up to 15,000 a month.
  • Scale 2,000 AI credits per user in a shared pool, up to 20,000 a month.
  • Standard 250 custom automations a month
  • Pro 25,000 custom automations a month
  • Ultimate Enterprise-scale automations.
Calling, SMS and email charges
Call recordings kept 30 days on Solo and Essentials, 90 days on Growth, unlimited on Scale; Calling is charged by usage; the free trial includes USD 5 of calling and enrichment credits; SMS to US numbers requires A2P 10DLC registration; Rented phone lines from USD 1 per line a month, or bring your own line

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

  • Growth The power dialer starts at Growth.
  • Pro Mass emails and email sequences start at Pro.
Add-ons
Call Assistant: USD 50 a month per organization plus USD 0.02 a minute, Extra organizations: USD 50 a month each; Growth and Scale include one free secondary organization

Call Assistant records, summarizes and transcribes calls.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

Not verified
Integrations
Over 100 apps integrate with Close, including Claude, ChatGPT, Zoom, Segment, Zapier and Calendly.

Zapier connects 2,000+ further apps. API access uses API keys or OAuth, with an event log.

Verified Oct 11, 2026 · Close pricing page with plan comparison, usage charges and FAQ

  • Solo 3 connected email accounts
  • Essentials 3 connected email accounts
  • Growth 10 connected email accounts
  • Scale 10 connected email accounts
  • Ultimate 25,000 API calls a day
Coverage note

Monthly billing per user; can be upgraded, downgraded or cancelled at any time. 30-day money-back guarantee; 14-day free trial without a credit card.

Credits refresh monthly with no rollover; additional credits can be bought.

Month-to-month billing per seat, shown for a 10-seat selection; plans start from 3 seats. Monthly plans are not discounted. Prices exclude tax. 14-day free trial.

monday CRM tracks deals on boards; the page states workspace and board-column limits rather than a number of pipelines.

Choose two or three products.