monday CRM vs Pipedrive: pricing, capabilities and limits

What the evidence answers

A reading of reviewed official documentation for monday CRM and Pipedrive. It is not a hands-on test, a ranking or a recommendation of one product.

Price

monday CRM From €18/mo per user
- Basic: €18.00 monthly per seat
- Basic: €144.00 annual per seat (€12/mo equivalent)
- Standard: €25.00 monthly per seat
- Standard: €204.00 annual per seat (€17/mo equivalent)
- Pro: €41.00 monthly per seat
- Pro: €336.00 annual per seat (€28/mo equivalent)
Pipedrive From €168/yr per user
- Lite: €168.00 annual per seat (€14/mo equivalent)
- Growth: €468.00 annual per seat (€39/mo equivalent)
- Premium: €708.00 annual per seat (€59/mo equivalent)
- Ultimate: €948.00 annual per seat (€79/mo equivalent)

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Seats: monday CRM Price depends on the plan and the number of users.; Pipedrive Every plan is priced per seat.
Record limits: monday CRM Basic: 1,000 active contacts and dealsStandard: 10,000 active contacts and dealsPro: 100,000 active contacts and dealsUltimate: Unlimited contacts and deals.; Pipedrive Contacts have no usage limit.Lite: 2,500 leads and deals per seatGrowth: 5,000 leads and deals per seatPremium: 15,000 leads and deals per seatUltimate: 20,000 leads and deals per seat
Pipelines: monday CRM Basic: 1 workspace and up to 5 columns per board.Standard: 3 workspaces and up to 15 columns per board.Pro: 15 workspaces and up to 75 columns per board.; Pipedrive Lite: Pipeline management is included from Lite.
Roles and permissions: monday CRM Ultimate: Advanced permissions are listed on Ultimate.; Pipedrive Premium: 15 custom permission sets and 15 custom visibility groups per company.Ultimate: 25 custom permission sets and 25 custom visibility groups per company.
Automation limits: monday CRM Standard: 250 custom automations a monthPro: 25,000 custom automations a monthUltimate: Enterprise-scale automations.; Pipedrive Each automation path allows 10 actions and 10 delay steps (3 delays on Growth) and runs for at most 90 days.Growth: 50 automations per companyPremium: 150 automations per companyUltimate: 250 automations per company
Integrations: monday CRM Ultimate: 25,000 API calls a day; Pipedrive More than 500 app integrations, including Zapier, Zoom and Lemlist.Growth: 1 synced email account per userPremium: 3 synced email accounts per userUltimate: 5 synced email accounts per user

Limits to check

monday CRM Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000.
Pipedrive At the leads-and-deals limit, deals created by automations, LeadBooster, the API or imports go to a waitlist instead of the account.

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: monday CRM: minimum seats and calling, SMS and email charges; Pipedrive: add-ons.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

Ask monday CRM about add-ons; our sources do not establish it yet.
Ask Pipedrive about minimum seats and calling, SMS and email charges; our sources do not establish them yet.

Documented scope and limits; unverified dimensions remain unknown.
Requirement	monday CRM	Pipedrive
Pricing	From €18/mo per user Compare all 4 plans	From €168/yr per user Compare all 4 plans
Who it is for	CRM for organizing a team's leads, contacts and deals. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Sales CRM for managing leads, deals, contacts and calendar events in pipelines. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
Coverage limits	Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	At the leads-and-deals limit, deals created by automations, LeadBooster, the API or imports go to a waitlist instead of the account. Manual additions are blocked until space is freed, a top-up is bought or the plan is upgraded; automatically created leads are discarded. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan
Seats	Price depends on the plan and the number of users. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Every plan is priced per seat. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
Minimum seats	3 seats Teams of more than 40 users are quoted by sales. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Not verified
Record limits	Basic 1,000 active contacts and deals Standard 10,000 active contacts and deals Pro 100,000 active contacts and deals Ultimate Unlimited contacts and deals.	Contacts have no usage limit. Contact-sync providers such as Google Contacts may impose their own limits. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan Lite 2,500 leads and deals per seat Growth 5,000 leads and deals per seat Premium 15,000 leads and deals per seat Ultimate 20,000 leads and deals per seat
Pipelines	Basic 1 workspace and up to 5 columns per board. Standard 3 workspaces and up to 15 columns per board. Pro 15 workspaces and up to 75 columns per board.	Lite Pipeline management is included from Lite.
Roles and permissions	Ultimate Advanced permissions are listed on Ultimate.	Premium 15 custom permission sets and 15 custom visibility groups per company. Ultimate 25 custom permission sets and 25 custom visibility groups per company.
Automation limits	Standard 250 custom automations a month Pro 25,000 custom automations a month Ultimate Enterprise-scale automations.	Each automation path allows 10 actions and 10 delay steps (3 delays on Growth) and runs for at most 90 days. Verified Oct 11, 2026 · Pipedrive knowledge base: usage limits per plan Growth 50 automations per company Premium 150 automations per company Ultimate 250 automations per company
Calling, SMS and email charges	Pro Mass emails and email sequences start at Pro.	Not verified
Add-ons	Not verified	LeadBooster from €32.50, Projects from €16, Campaigns from €13.33, Web Visitors from €41, Smart Docs from €32.50 Starting prices only; the billing period and unit are not stated. Premium already lists LeadBooster lead generation and routing. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note
Integrations	Ultimate 25,000 API calls a day	More than 500 app integrations, including Zapier, Zoom and Lemlist. Verified Oct 11, 2026 · Pipedrive pricing page (euros, annual view) with add-ons and VAT note Growth 1 synced email account per user Premium 3 synced email accounts per user Ultimate 5 synced email accounts per user
Coverage note	Month-to-month billing per seat, shown for a 10-seat selection; plans start from 3 seats. Monthly plans are not discounted. Prices exclude tax. 14-day free trial. monday CRM tracks deals on boards; the page states workspace and board-column limits rather than a number of pipelines.	Leads and deals are counted together; no company can exceed 300,000.