monday CRM vs Zoho CRM: pricing, capabilities and limits

What the evidence answers

A reading of reviewed official documentation for monday CRM and Zoho CRM. It is not a hands-on test, a ranking or a recommendation of one product.

Price

monday CRM From €18/mo per user
- Basic: €18.00 monthly per seat
- Basic: €144.00 annual per seat (€12/mo equivalent)
- Standard: €25.00 monthly per seat
- Standard: €204.00 annual per seat (€17/mo equivalent)
- Pro: €41.00 monthly per seat
- Pro: €336.00 annual per seat (€28/mo equivalent)
Zoho CRM From €20/mo per user
- Free: no subscription charge
- Standard: €20.00 monthly per seat
- Standard: €168.00 annual per seat (€14/mo equivalent)
- Professional: €35.00 monthly per seat
- Professional: €276.00 annual per seat (€23/mo equivalent)
- Enterprise: €50.00 monthly per seat

Both list prices on the same basis. Compare what each plan includes; the lower amount alone does not make the better choice.

Documented for both

Seats: monday CRM Price depends on the plan and the number of users.; Zoho CRM Free edition: up to 3 users.
Record limits: monday CRM Basic: 1,000 active contacts and dealsStandard: 10,000 active contacts and dealsPro: 100,000 active contacts and dealsUltimate: Unlimited contacts and deals.; Zoho CRM Extra file storage: €4.60 a month per 5 GB on paid editions, Extra data storage: €4 per 100 MB on Professional and aboveFree: 5,000 recordsStandard: 100,000 recordsProfessional: 10 GB of data storage, about 5 million records.Enterprise: 10 GB of data storage, about 5 million records.Ultimate: 10 GB of data storage, about 5 million records.
Pipelines: monday CRM Basic: 1 workspace and up to 5 columns per board.Standard: 3 workspaces and up to 15 columns per board.Pro: 15 workspaces and up to 75 columns per board.; Zoho CRM Multiple pipelines start at Standard; Free does not include them.
Roles and permissions: monday CRM Ultimate: Advanced permissions are listed on Ultimate.; Zoho CRM Profiles and roles in every edition, Field-level security from Professional, Data sharing rules: 15 per module on Enterprise and 100 on Ultimate
Automation limits: monday CRM Standard: 250 custom automations a monthPro: 25,000 custom automations a monthUltimate: Enterprise-scale automations.; Zoho CRM Workflow rules in every edition, including Free; Automation email notifications a day: Free 50 per user licence (at most 150); Standard: 100 per licence (at most 5,000); Professional: 200 per licence (at most 10,000); Enterprise: 500 per licence (at most 25,000); Ultimate: 1,000 per licence (at most 50,000)Professional: 3 active BlueprintsEnterprise: 50 active BlueprintsUltimate: 100 active Blueprints
Calling, SMS and email charges: monday CRM Pro: Mass emails and email sequences start at Pro.; Zoho CRM Standard: Built-in calling to make, receive and log sales calls is listed from Standard.
Integrations: monday CRM Ultimate: 25,000 API calls a day; Zoho CRM Telephony and PBX integrations include Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others; the Free column lists none.Free: 5,000 API credits a day per organizationStandard: 100,000 API credits a day per organizationProfessional: 500,000 API credits a day per organizationEnterprise: 1,000,000 API credits a day per organizationUltimate: Unlimited API credits a day per organization (2,000 per user licence).

Limits to check

monday CRM Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000.
Zoho CRM Free stores up to 5,000 records (10 MB) and Standard up to 100,000 records (200 MB).

Not verified yet

Every compared requirement has evidence for at least one.

Documented for one product only, shown in the table below: monday CRM: minimum seats; Zoho CRM: add-ons.

Not verified means our reviewed sources do not establish it. It does not mean a product lacks the capability or that it costs nothing.

Next steps

Ask monday CRM about add-ons; our sources do not establish it yet.
Ask Zoho CRM about minimum seats; our sources do not establish it yet.

Documented scope and limits; unverified dimensions remain unknown.
Requirement	monday CRM	Zoho CRM
Pricing	From €18/mo per user Compare all 4 plans	From €20/mo per user Compare all 5 plans
Who it is for	CRM for organizing a team's leads, contacts and deals. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Sales CRM covering leads, deals, workflows and reports, with a free edition for up to three users. Verified Oct 11, 2026 · Zoho CRM pricing page, rendered in euros
Coverage limits	Basic holds up to 1,000 active contacts and deals; Standard raises this to 10,000. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Free stores up to 5,000 records (10 MB) and Standard up to 100,000 records (200 MB). Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
Seats	Price depends on the plan and the number of users. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Free edition: up to 3 users. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation
Minimum seats	3 seats Teams of more than 40 users are quoted by sales. Verified Oct 11, 2026 · monday CRM pricing page, rendered in euros (yearly view, 10 seats) with FAQ	Not verified
Record limits	Basic 1,000 active contacts and deals Standard 10,000 active contacts and deals Pro 100,000 active contacts and deals Ultimate Unlimited contacts and deals.	Extra file storage: €4.60 a month per 5 GB on paid editions, Extra data storage: €4 per 100 MB on Professional and above The billing period for extra data storage is not stated; accounts above 200 users pay €2 per 100 MB. Standard to Enterprise include 1 GB of file storage per organization and Ultimate 5 GB, plus storage per user licence. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits Free 5,000 records Standard 100,000 records Professional 10 GB of data storage, about 5 million records. Enterprise 10 GB of data storage, about 5 million records. Ultimate 10 GB of data storage, about 5 million records.
Pipelines	Basic 1 workspace and up to 5 columns per board. Standard 3 workspaces and up to 15 columns per board. Pro 15 workspaces and up to 75 columns per board.	Multiple pipelines start at Standard; Free does not include them. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
Roles and permissions	Ultimate Advanced permissions are listed on Ultimate.	Profiles and roles in every edition, Field-level security from Professional, Data sharing rules: 15 per module on Enterprise and 100 on Ultimate Team-user licences give non-sales staff only partial access to CRM data outside their own team modules. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits
Automation limits	Standard 250 custom automations a month Pro 25,000 custom automations a month Ultimate Enterprise-scale automations.	Workflow rules in every edition, including Free; Automation email notifications a day: Free 50 per user licence (at most 150); Standard: 100 per licence (at most 5,000); Professional: 200 per licence (at most 10,000); Enterprise: 500 per licence (at most 25,000); Ultimate: 1,000 per licence (at most 50,000) For email notifications the per-licence or daily figure applies, whichever is lower. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits Professional 3 active Blueprints Enterprise 50 active Blueprints Ultimate 100 active Blueprints
Calling, SMS and email charges	Pro Mass emails and email sequences start at Pro.	Standard Built-in calling to make, receive and log sales calls is listed from Standard.
Add-ons	Not verified	Team-user licences have limited permissions and separate purchase terms. Verified Oct 11, 2026 · Zoho CRM: official product and plan documentation
Integrations	Ultimate 25,000 API calls a day	Telephony and PBX integrations include Ring.io, Amazon Connect, Zoho PhoneBridge and 106 others; the Free column lists none. Verified Oct 11, 2026 · Zoho CRM edition comparison (euros): prices, storage and feature limits Free 5,000 API credits a day per organization Standard 100,000 API credits a day per organization Professional 500,000 API credits a day per organization Enterprise 1,000,000 API credits a day per organization Ultimate Unlimited API credits a day per organization (2,000 per user licence).
Coverage note	Month-to-month billing per seat, shown for a 10-seat selection; plans start from 3 seats. Monthly plans are not discounted. Prices exclude tax. 14-day free trial. monday CRM tracks deals on boards; the page states workspace and board-column limits rather than a number of pipelines.	For accounts with 1 to 200 users. Month-to-month billing per user. Local taxes such as VAT or GST are added. Zoho says there is no binding contract; plans can be changed at any time.